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November 2023 by Kathryn Vehill
Best prices in the area and the best reviews! Megan helped me over the phone to secure my unit, she was very friendly and professional and answered all my questions, the process took about 15 minutes to complete. When I arrived to the unit getting inside was super easy and the facility it was very clean and had ample space. Will recommend to anybody looking for a storage space. Thank you!
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November 2023 by Be My ProVoice
Love is ABSOLUTELY LOVELY❣️She went above and beyond to assist me during a difficult time, and I appreciate her professionalism, work ethic, and diligence. What a super great asset to National Storage!
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November 2023 by Barry Brancart
National Storage was great for me, very clean and secure facility and auto deduct on monthly payments was convenient.
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September 2023 by Hailey Banks
Megan is very good at her job and caring as a person with great customer service who I would definitely recommend to others thank you so much for all of your help :)
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August 2023 by Frank A Farren
** Update ** I maintain the kiosk is hard to use and it is hard to get a hold them when they are closed on the weekend. Call during the week and you should reach them.They did own up to my issue, when I got a hold of them on Monday. Very happy with the end result. Changing to a 4 Star.I signed up right before they went to an unattended format. Everything worked out fine until I called and asked what I should do when I was ready to move out. The guy on the phone was nice and responsive enough, and I am paid up until SEPT 17, and he said just call when it is empty. I went to finish up yesterday, 8-28, and they have a red lock on my unit. Thankfully they resolved this on Monday for me.
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August 2023 by Derick Williams
Livonia storage north at 28153 west 8 mile Road Location Livonia MichiganThey do not allow 501c3 Np church ministries to come in after 10 PM to put chairs and tents back in the storage unit you been renting for 3 and a half yearsThey can except your money on time, but they can’t except you doing the will of God forlost souls in the city.and state of MichiganIf you have a church ministry ,and sometimes preach at night or run revival please don’t take your things there because you are not welcome to return your church property back to the unit that you are rentingbutyou can show them your insurance your articles and corporation paperwork and your bylaws they don’t careBut any other business can be welcome 24/7
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August 2023 by lisa w
As a storage auction bidder I visit a wide variety of facilities and all have their different protocols. National Storage is customer friendly their system is well thought out and I have consistently experienced positive exchanges with all call center reps. Today's super star was Megan she listened and took great care of me. I felt heard and was treated professionally and Megan had a solution that fixed everything. I heard the smile in her voice which helped me greatly. So congratulations National storage you hit the jackpot when you found Megan! Try to hang on to that super star!!Thanks for being a nice place to work with.Lisa Waldschmidt
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August 2023 by amithie J
My experience reserving a storage unit was seamless. Megan Deaner helped me in the process and she answered all my questions on the phone and via email. Loved her service and can recommend her to anyone. Thanks Megan!
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July 2023 by Jennifer Jungwirth
Very friendly & helpful staff. Megan was excellent each time I called with questions. It is clean and feels secure.
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July 2023 by Melody Elder
I had the pleasure of speaking with a young lady by the name of Megan Deaner. She was very helpful and helped me to find the storage unit that was suitable to my needs. She was very courteous and knowledgeable. She found a cheaper rate than the one I had originally found. She is good at what she does!
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July 2023 by Wendy
Two men in a truck truck is excellent, professional, fast and reliable. I have called on their help to move more than five times. I would recommend them.
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June 2023 by Katie Hardy
I had issues with the kiosk in the building and had to call the 833 number. I was lucky enough to get Adam Cowsert as the rep to help me. He was friendly, calm, knowledgeable, and extremely helpful. Adam helped me complete my rental purchase and all my paperwork within 10 minutes, which is amazing considering how packed my schedule is. Thank you Adam!
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June 2023 by Sandra Grosso
The location is ideal. Close to freeways and easy to access. The unit was pristine, secure and climate controlled. All aspects met my needs. I would recommend this location and their staff.
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June 2023 by Gilbert H
I had and, in the past, have had very good experiences here. I was able, by luck, to still get real human help recently, and I really appreciate the friendly helpfulness that I received.I hope that as things move away from having real people on-site that what I experienced will not be lost, but, frankly, I am not a fan of "virtual everything."
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June 2023 by Geordan Fisher
Adam Cowsert made my renting experience go really well! He walked me through the whole process and answered all of my questions quickly and effectively.