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April 2024 by Devin Konieczny
Excellent customer service. I came in with a pair of work boots to get clean/repaired but they said the damage was beyond repairable they were nice enough to replace my old damaged boots with a brand new pair free of charge thanks to my warranty.
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January 2024 by Michael Bauer
Staff was extremely friendly and healthy.
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January 2024 by Krista H
I just recently ordered a pair of boots from here for my son's Christmas present. Long story short, another store shipped the wrong boots and by the time they figured it out, the correct ones weren't going to be here until after Christmas, that is until Mark from the store jumped in and helped out! He was great and now they will be here in time.... Thank you Mark for all your help!!!
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November 2023 by Richard Lamoreaux
Keith made me feel special and a valued customer. I enjoyed my time with him and His footwear knowledge is remarkable
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October 2023 by ALI TURFE
I recently had the pleasure of visiting Red Wing Shoes, and I had the most incredible experience thanks to Pamela, a truly outstanding salesperson. I cannot emphasize enough how grateful I am for her expertise and assistance in finding the perfect shoe for me.From the moment I stepped into the store, Pamela greeted me with a warm and friendly smile, making me feel instantly welcomed. She took the time to understand my specific needs and preferences, patiently listening to my concerns and requirements. Her knowledge of the products available at Red Wing Shoes was truly impressive.Pamela's attention to detail was remarkable. She carefully measured my feet and analyzed my gait to ensure the best fit and support. She went above and beyond by explaining the various features and technologies behind each shoe she presented, helping me make an informed decision.What impressed me most about Pamela was her genuine passion for her work. It was evident that she loved what she did and genuinely cared about finding the right shoe for each customer. Her dedication and commitment to customer satisfaction were truly commendable.Thanks to Pamela's expert guidance, I ultimately found the perfect shoe that not only met my requirements but exceeded my expectations. The quality and craftsmanship of Red Wing Shoes are exceptional, and I am confident that my new pair will serve me well for a long time.I highly recommend visiting Red Wing Shoes and seeking out Pamela for assistance. Her professionalism, knowledge, and friendly demeanor make her an invaluable asset to the store. Whether you're looking for work boots, casual shoes, or any other footwear, Pamela will go above and beyond to ensure you find the perfect fit.Thank you, Pamela, for your outstanding service and for making my shopping experience at Red Wing Shoes truly exceptional. You have my utmost gratitude, and I will definitely be returning to the store for all my future footwear needs!Five stars are not enough to express my satisfaction, but it's the highest rating I can give. Keep up the fantastic work, Pamela, and Red Wing Shoes!
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October 2023 by Joe Shannon
Pamela White, Sales Associate greeted me with a smile and from that point forward made my Iron Ranger purchase very pleasant and informative. Thanks!
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October 2023 by Janetta Grant
The cashier was very helpful ? and informative about there women boot selection ? and I will back and I will recommend this place for other working women. Shut out to the Red Wings Shoes in Livonia mi
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October 2023 by Bryan Cingel
I've never had such amazing personal service in my life and amazing boots to bat!! Come see Kelly! He will set you up
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June 2023 by Slowpoke 454
No help in picking the correct boots. The women that was there was no help. All she did was say hello, get the boots size I picked and let me pay for them.
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May 2023 by Jerry Yan Tong
The sales lady was very patient and show me different shoes / boots to choose. I was happy to shop at the store.
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March 2023 by Abi Dltc
I purchase a boots of almost $300 and last only 1 year I take them to clean up and they always do a bad work the girl that is there is not helping at all
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January 2023 by Honest Painter
I walked into the store and was greeted by a very friendly sales person. When I saw the shoes I wanted I told her I would be back the next day. When I went back I met Alexis who is very helpful. She made my purchase very easy and suggested additional products that made my boots look fantastic. Thank you so much Alexis you did a great job keep up the good work and stay friendly it really does make a difference.
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November 2022 by Madelyn Barbour
I am absolutely in love with my new Red Wings!! I visited the Livonia store a few months ago with my mother to get some new boots with the cold months coming ahead. We went in and we were greeted by Alexis who was so kind and got us started on their amazing sizing machine. They have great technology that is able to measure your foot, arch, and all sorts of things that will recommend you a size from the get go! From there Caleb took care of us. He was very informative on the sizing and fit of each boot we tried on. He explained how the boot should feel and how to break them in so the leather will mold to your foot. We enjoyed how they were very tentive and made each of our experiences personalized to us. They made us feel very welcomed and that they actually cared for us and making sure we purchase the best boots for our feet! Ever since I have been wearing my Red Wings non-stop! I'll never buy another pair of boots from anywhere else... they have a new customer for life!!!
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November 2022 by Sarah Barbour
I love my Red Wing boots!!!, I came in a few months ago for the first time was greeted by Alexis. She was super helpful and welcoming. The manager, Caleb, came out and helped me find my first boots and shoes, which are now my favorite. He is Awesome!!!, Awesomesauce.. He knew everything about the foot and how it moves in a boot/shoe to help me purchase my favorite work wear.. thank you guys, you Rock!!
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November 2022 by Alanna Wilson
I never write reviews and this is probably one of the only occasions I will! Red Wing Shoes Livonia you rocked it! I came in a few weeks ago and the staff that they have on hand are amazing. They make you feel very comfortable almost as if they treat you like family. I came here with my husband to get him new work boots it was our first time in the store and it won’t be our last. From the greeting all the way to the end the sales associates (Alexis and Kelly) were so kind! They assured me in the quality of the boot for the price and I didn’t even have a second thought swiping my card. Absolutely Amazing!
