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March 2024 by J L.
I was very surprised at the low-end selection of diamond rings at this store. I came in, carefully eyeballed the displays and then left. By the way, no one, although there was an army of sales people at that time, not one of them engaged me while I thoughtfully perused the selections. Whatever you want always comes in levels or classes (from a Pinto to a Lambo). The Exchange may not be a Pinto, but they are far, far from a Lambo. You can get a diamond here, and perhaps at a decent price, but go elsewhere for higher quality.
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November 2023 by Debby B.
We get all our jewelry here and have for years. Mary Ann was awesome in finding the type of diamond I wanted. (My husband said it was my choice-for our anniversary). The diamond was exactly what I was looking for but I didn't really see a setting I wanted. Mary Ann found the most perfect, beautiful setting there was. I love it! It's perfect! Thank you!!
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October 2023 by Angela Pearson
Awesome, awesome store! Attentive, approachable, very knowledgeable staff. Friendly. Great prices. Something for everyone. See Marianne and/or Cathy. You will not be disappointed!
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October 2023 by Darlene Welch
Our first shopping at the jewelry exchange was nice Natalia our sales lady was so sweet, knowledgeable and patient. Will definitely be back for my next purchase!
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October 2023 by Tiffany marie
Had a great experience picking out both my engagement ring and wedding band. Excellent service, knowledgeable and very awesome to work with. Highly recommend!
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October 2023 by Miriam Walton
Awesome place to buy jewelry. Searched several different stores for chains and crosses and Livonia Jewelry exchange has the best deals and selection by far. Ended up coming back for wedding rings. Staff is wonderful and they do not work on commission so there is no pressure to buy anything. Everyone is also very knowledgeable on jewelry. Have layaway and always works with the customer. I will buy all of my jewelry here from now on.
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September 2023 by Nekira Cooper
I had the pleasure of working with with MaryAn at this location. She was extremely patient, honest, and knowledgeable. I picked the stone and she was able to match it flawlessly with a band. I did not purchase the same day and she was still willing to help out. I came the following opening day and she was just as bubbly as she was the day before. I picked the ring out and was able to pick up and size the same day. She was able to size my ring and I picked up the same day! I would definitely recommend this place as well as MaryAnn to anyone who is looking to pick out the perfect ring!
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September 2023 by B Frye
I went in a few weeks ago to buy a wedding band for my fiancée, Joann provided amazing service . She was super kind, patient and her knowledge guided me into picking the perfect ring. My fiancé / LOVED it when we came and picked it up. I am extremely grateful for her kind demeanor and excellent customer service . I will be back to buy more jewelry as i will also be sending more of my friends to buy from there!
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August 2023 by Brian Martindale
Katheryn, the shift supervisor was the best. We exchanged Erin's that I had bought for my wife, and she gave my wife the best treatment, and made right on what my wife wanted with no extra charge. A wonderful experience!!
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August 2023 by Maggie Phipps
LOVE the jewelry exchange in Livonia! Joann helped my fiancé pick out the most beautiful and quality ring for my engagement. Thanks Joann!!! <3 (:
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August 2023 by T F
Joann is an amazing salesperson. Quick, expert service! So very happy with them! We got our engagement and wedding bands here and I won't shop anywhere else. We drove 2 hours to get here!
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July 2023 by T Y
MaryAnn was a fantastic associate! She was kind, patient, and extremely helpful! Seriously got the best deal EVER! Am so happy with my purchase, can’t wait to see my wife’s expression when I ask her to marry me again. :) oh and Andrew, was exceptional! Thank you jewelry exchange in Livonia! Can’t wait to shop here again!!!!!!
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July 2023 by Mary Nichols
This place is a must to go to. I found my ring here that I have been looking for at such a great price. Joann was such a great help. Everyone very friendly
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June 2023 by Shayla Weston
Maryann helped us find a new wedding band after I lost mine. It fit perfectly and I love it!
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June 2023 by Ace Howard
Had the best experience ever. Been working with Kathy on upgrading my wife ring. All I will say is thank you Kathy for the wonderful upgrade. Everyone else was so awesome making sure I was comfortable while there. I highly recommend shopping here. There is no other place for me.
