Bernard's Ace Hardware is a local gem that stands out for its friendly and knowledgeable service. Customers appreciate the helpful employees who are eager to assist with various needs, from fixing tires to offering project suggestions. The store is praised for its good selection of products and tools, making it a convenient choice for home improvement tasks without the hassle of traveling to larger stores. Many regulars have built relationships with the staff, who are known for their expertise and willingness to help. Bernard's Ace Hardware also offers services like tool rentals, propane tank refills, and glass cutting, embodying the spirit of a classic neighborhood hardware store. While prices may be slightly higher, the personal service and quality experience make it a favorite among the local community. Overall, Bernard's Ace Hardware is committed to being "the Helpful Place," providing quality products and exceptional service to its customers in Lowell.
