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April 2024 by Billie Jo Wabisca VanEss
I've had a bank account with them for over 10 years and I haven't been in there just like some other banks that I do or had done business with I'm going into
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January 2024 by Mike S.
They provide great service and are there when you need them. They are there to serve the customers of lwell
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December 2023 by kenny duke
In my opinion banking with Fifth Third Bank is dangerous for your money. I deposited a six figure check and was denied access to my money for 10 days while the bank did who knows what with it. Also horrible experience with their investment department. Best to just stay away.
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December 2023 by Jan Bridgeman
Very mediocre customer service by a bank manager. She seemed more concerned that the scanner wasn’t working rather than a delicate customer service issue I was trying to work through. I did the remainder of my banking business with my usual 5/3rd bank at Breton Village. I always get stellar service there.
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October 2023 by Michael Oconnor
3 year Olds that are lazy and count cash like children at a lemonade stand.Your manager is trash. ?
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July 2023 by Michael Gorman
Went to 2 different fifth third banks and they did everything they could not to help me but I came to this one and theo had me in and out in ten minutes what a great guy you need something done and you don't want to be messed around God to theo he will get that done for you no problem
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July 2023 by x x
Deposit my money into the wrong AccountAnd then argued with me
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February 2023 by Nancy Munger
I have been sitting in the drive thru for 10 minutes now waiting to cash some checks and I am the only one here!!
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December 2022 by Tyler Dodson
Jared, the manager, provided the worst experience I’ve ever had in my 20+ years of being a Fifth Third client. It blows my mind the example he must be setting for the other employees. Complete lack of respect/compassion/empathy, and simply rude.
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October 2021 by Szymon Machajewski
This is a good branch and 5/3 does well with day-to-day checking and best in town for Equity Lines. Shoutout to Jared Lee, a banker superhero, for calling back on questions and recommending best options.
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November 2020 by Emily Majestic
Atrocious customer service. I was provided the incorrect routing number because the representative there did not check which region our account was created in. There is clearly a lack of common sense within your organization. This caused us to have trouble getting my husband's school refund and put us in an extremely hard financial situation. Had we been provided the correct information we would not be having this issue. We will be changing banks due to your representatives incompetency. I no longer trust you guys to even touch our money.
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June 2019 by garrick morley
Just tryna balance out the 1 stars, it's a pretty normal bank with nice people.
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March 2019 by Scott Day
Been a customer for years had my atm card
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January 2019 by Jeni Buck
Definately taking my business elsewhere, your loss 5/3 for not acknowledging me waiting for 25 minutes, poor customer service......smh, I miss Debra & Kim!
