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July 2023 by Samuel Sarver
I really like the place
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January 2023 by lodholtz1 Lodholtz
Worst credit union I’ve ever seen!!!! Cant use your card when they do their online maintenance!!! Get a phone call for fraud after you pay for gas but a business can take several transactions out within minutes and they just let them take it nothing suspicious about that at all!!!! These people don’t care about you or your money at all! And don’t call the fraud department they won’t help you!
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December 2022 by Loc Trinh
When my account was hacked, Addison Bierling was so helpful and very patient with all my questions. She walked me through everything I needed to do. She was very knowledgeable and always responded to my calls and emails quickly. She indeed was a God sent. I do hope corporate knows how valuable a team member she is! Thank you Addison for all your help and always with joyful attitude.Loc T
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July 2022 by Bethann T
Went in today to get a loan. Cody was super helpful. He explained everything throughly, and the process was a lot easier than I thought it would be. He called the day before to make sure that I had all the paperwork I needed. And even had crayons for my daughter to use. Top notch customer service.
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December 2021 by Khurram Abbas
Excellent credit union! Very customer oriented!
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December 2021 by Jay Carlisle
Totally incompetent lending department. I’m not sure where they find their employees or how they train they but they are the worst. Laughably bad
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December 2021 by Cheryl Tyler
Worst customer service ever! I would never recommend this place to anyone! If you’re looking for great customer service in a credit union who values and respects their members, go to Consumers Credit Union! Consumers doesn’t treat you like you’re garbage nor do they judge you. I will forever discourage anyone from having an account at LMCU!!!
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October 2021 by morganr4
Absolutely love LMCU! I never intend on banking anywhere else. The staff at this location is very friendly and prompt, appreciate you all!
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August 2021 by Peaceful Balance Creations
They don't do auto pay for your monthly payments, so dont waste your time here.Having lower interest rates is the only reason they can keep customers when they could just add the simple feature of auto pay.They told me it would be stressful for me to have different amounts taken out if my account each month which is why they don't do it, but I have several bills on auto pay that range in price each month, it's much more stressful to have to drive to their branch that's an hour away in order to pay a bill.Definitely going to a bank or CU that does auto billing for your monthly payments.
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July 2021 by Robert Besanceney
Wendy has always been so kind no matter when or why I visit the Main Naples, Fl. Branch. She is consistently great.
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June 2021 by Ciera Bowden
The drive thru is an absolute joke. On multiple occasions, it has taken over 15 minutes to attend to one person. The lines will be back up around the parking lot and multiple cars will start honking. They have one poor staff running the entire drive-thru! Not cool.
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June 2021 by Derek Stark
This "credit union" is absolute garbage and worse than most big banks. They'll let your direct deposit sit in "pending" for 3-5 days and let payments go through with no warning of the "real" balance that come AFTER the DD. And then hit you with a $30 fee for each one they call a "service" that apparently you are supposed to opt out of it you don't want.
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April 2021 by Candy Holmes
All of their services. The entire company is very customer service friendly. They have all service needs. Give them a try, great credit union to do business with.
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April 2021 by Steve S
Great service
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December 2020 by Jo 0
They don't do auto pay for your monthly payments, so dont waste your time here.Having lower interest rates is the only reason they can keep customers when they could just add the simple feature of auto pay.They told me it would be stressful for me to have different amounts taken out if my account each month which is why they don't do it, but I have several bills on auto pay that range in price each month, it's much more stressful to have to drive to their branch that's an hour away in order to pay a bill.Definitely going to a bank or CU that does auto billing for your monthly payments.