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July 2024 by Claire Havey
Had to upgrade my phone for work. Decided to wait till after holiday. Luckily waited. I got a good deal. I spoke with Alex who told me their policies then was friendly & answered all my old lady questions. I happened to choose a day that I got service immediately. Very Satisfied!
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July 2024 by Heather Brandt
Best service ever!! Thank you!!
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July 2024 by julia trongo
My sales person was really knowledgeable, personable, and was looking out for my best interest. I've been a Verizon customer for over 20 yrs and have had great service.
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July 2024 by Chelsea Childs
Great service! Very fast and super easy.
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June 2024 by Rachel DeVries
Had great customer service! Helped me save money!
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June 2024 by Karen Sturgeon
Kyle was very helpful as usual with anything we need here. Thanks again!
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June 2024 by Melissa Kelley
Amazing service! Exceptional customer service provided by Shelby!!! I can't thank you enough!
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June 2024 by Rebecca Hall
Update: definitely a mix of nice staff but others just straight up rude and unhelpful. They will at least get you set up with a phone though. Definitely don't do their overpriced screen protectors they carry - those protectors barely last a week without getting a big crack and I paid shipping to get a replacement with no improvement in experience. ?♀️
Very nice and helpful staff. Decent rates.
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May 2024 by Linda Young
Shelby was very helful in reactivating my phone! This store is very helpful. Highly recommend if you need a phone to come see Shelby Kyle or Alex!
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April 2024 by Zoee Bennett
Kyle was super helpful in getting my phone set up as quick as possible!
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April 2024 by Todd Roberts
Such pleasure having Alex update our phones to the new S24 Ultra.
Such Excellent service at the Lowell Verizon store.
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April 2024 by Samantha Joldersma
My rep was absolutely amazing at the store they were amazing in Lowell
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March 2024 by Aaron Smith
Kyle provided some of the best customer service I’ve ever experienced. As an extremely knowledgeable member of the Verizon team, he simply broke down the information provided to new customers into a tidy, concise packet of info that was simple to understand. He took time out of his busy day to help me switch providers and was overall just a pleasant person to interact with.10/10, give Kyle a raise and if anyone needs help at this Verizon location, Kyle will help you to the best of his abilities.
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February 2024 by Julie strickland
Super great service!!!! Love the guys in Lowell!!
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February 2024 by wendy zeitz
Very helpful to lower my bill for my phone
