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March 2024 by Aaron Smith
Kyle provided some of the best customer service I’ve ever experienced. As an extremely knowledgeable member of the Verizon team, he simply broke down the information provided to new customers into a tidy, concise packet of info that was simple to understand. He took time out of his busy day to help me switch providers and was overall just a pleasant person to interact with.10/10, give Kyle a raise and if anyone needs help at this Verizon location, Kyle will help you to the best of his abilities.
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February 2024 by Julie strickland
Super great service!!!! Love the guys in Lowell!!
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February 2024 by wendy zeitz
Very helpful to lower my bill for my phone
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February 2024 by Barbara Meyers
Kyle was extremely helpful !!!!!
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February 2024 by Travis Holst
I've been a customer at the phone store for quite some time, and I can't thank Kyle enough. He consistently goes above and beyond, always ensuring I get the best deals and treating me like family. His dedication to customer satisfaction makes every visit a pleasure. If you're looking for top-notch service ask for Kyle and he will take care of you.
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December 2023 by Anne Lindsey Tholen
Took my parents to update their phones and we were treated very well.Joe was very patient and helpful getting their bill straightened out. He was very thorough, polite, and made sure they were completely satisfied. He even saved them money on their bill.
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December 2023 by leah bol
Stopped in to replace a phone today and Alex was absolutely amazing! He was so kind and patient and helped me get a great deal on my phone. This will be the only Verizon location I use from now on!
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December 2023 by Kylee Swiger
Kyle was Very knowledgeable and helpful he keeps customers entertained and is very respectful and makes sure you leave with what you came in needing
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November 2023 by Shirley Peterman
We came in to add a line and upgrade a phone on our account, and Ryan took care of us and was awesome to work with. He went above and beyond to help us out. Great experience here, and I would give 10 stars if there was an option for it!
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November 2023 by Alexandra Howard
Kyle helped us set up our new phones and made it quick and painless! So appreciative of his help and knowledge. Did awesome 10/10!
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October 2023 by lisa verburg
Kyle and Shelby were a great help getting our new phones set up! Highly recommended them.
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September 2023 by Elizabeth Berry
I couldn’t have been happier with the wonderful experience I had buying my new iPhone 14+ at our Lowell MI Verizon store-Stephanie was very knowledgeable - I felt very reassured in her hands. She and Kyle were very warm and put me at ease, which I was very thankful for! ???
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September 2023 by JC Lee
Tremendous help sorting my issues out today from Kyle. Will return in the future for my needs.
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September 2023 by kim lum
Excellent service. Answered my questions and made this a wonderful experience. Kyle is the BEST!
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September 2023 by Rebecca Howard
Kyle did a great job with us! Very helpful and professional!
