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May 2023 by Dave Raymond
Ludington branch. Gena a very customer caring person truly dedicated in resolving technical, and billing problems. Both matters were taken care of by this bright young lady. She gets Ann all 5 star rating. Where we can sincerely give Cricket itself a 3 out of a 5 star rating. Cricket doesn't know how close we came to loosing a 2 line customer $80.00 per month. Gena saved all that went wrong. Thank you Gina.
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April 2023 by Every Picture tells a Story
Oh, these pesky cell phones! I have no idea what it's doing, I mean what's this button, that button, why can't I ...Ruben to the rescue! I slouched into the store, bedraggled phone in hand and a sad look on my face but Ruben worked his magic, explained this button, that button and why I CAN ...Top notch service, appreciate you Ruben!
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April 2023 by Vegas Guide
Oh, these pesky cell phones! I have no idea what it's doing, I mean what's this button, that button, why can't I ...Ruben to the rescue! I slouched into the store, bedraggled phone in hand and a sad look on my face but Ruben worked his magic, explained this button, that button and why I CAN ...Top notch service, appreciate you Ruben!
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April 2023 by lorri puckett
Same service, if not better, than the major companies, but wayyyyy cheaper (with the same phones!!!)
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March 2023 by Rebekah Burden
Been with cricket for 5 years and the customer service is always great . Nino is very patient and understanding and Ruben was also very helpful as well!
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October 2022 by Danielle Perow
Cricket has excellent customer service, which I definitely appreciate. However, they have a less than spectacular selection of phones, and the deals to upgrade your old phone aren't near as good as most other providers. The monthly rates are excellent though, almost making up for the higher priced devices.
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October 2022 by J.R. Ricco
I was having problems with my Cricket phone and stopped in to trouble-shoot. Representative Nino G. competently, courteously, humorously, checked the phone over, resolved the issues and I left the store with a big smile on my face.Gino, THANK YOU, you are my CRICKET MAN!
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August 2022 by Diane K
Super fast Service. Very professional. Darien knows her stuff. She got two phones going for us in less than 20 minutes. Cricket Rocks. ❤️ Especially this location. I have been to other locations and I was not impressed, that I walked out. But this location is awesome.
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March 2022 by matt richards
Super helpful and patient in helping us transfer our phones. Evan was great.
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December 2021 by Raul Guerrero-burr
What is your guys's phone numberBecauseI tried callingThe store and it said disconnected
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October 2021 by ROBERT Vodvarka
I wish that they could use all the tower's so it would not drop service in places.
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October 2021 by Oscar Lopez
Very friendly and very helpful.
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October 2021 by Todd Quillan
!A#22@#,-1#$#@#
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August 2021 by Peg Earl
We went to the Ludington store. The manager was so kind and helpful. Also a young man, an employee-sorry I can’t remember his name, helped. It was such a pleasant experience.
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June 2021 by Robert Streeter
It is good
