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March 2023 by Devin Aguirre
I have reached out to them multiple times about the rodent, mice problem. I have Zero food, or anything food related in my unit. They said it could be a unit close by causing the mice. Regardless... I am not paying another month for my things to keep being destroyed. Would give them zero stars if i could!!!Stay away!!!
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January 2022 by Jackie Derrick
Update: The company reached out to me with an explanation and resolved some of the issues. I've changed my rating and withdrew some of my review with respect to the consideration given to me. It's nice to know that there are companies still around that listen to the customer's voice.The units are clean, secure with no leaks, NO MICE, and cameras are in place to monitor for storage safety._______________________________Brianna is amazing. However, my unit was $80 a month, and starting in February, it will be $108.You would think that they would give customers a discount that have been with them for years and have never missed a payment.I'm moving all my stuff out of National Storage and finding another storage company.
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January 2022 by Richard Brown
Brianna is breath of fresh air for customer service!!! She was helpfuland focused on our needs for a rental unit. Only place to go in ludington Mi!
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December 2021 by Barbara Leyland
Great staff and so easy to get exactly what I needed. Brianna was so nice. Would recommend them to everyone.
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October 2021 by Dylan Smith (RedRaptor)
Very thankful to Brianna who answered all my questions. I live in another state and I am trying to coordinate the storage of a recently passed loved one's belongings until I can get there to sort through everything. She was able to get me quotes for units that would be sufficient in size, and made sure I didn't miss out on the first month free for the unit size I picked. She even recommended a moving company that has been super helpful through it all. Thanks again!
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October 2021 by Gustavo Ponton
Had a great opportunity to speak with a young lady at the front desk regarding the storage fees of this facility. She very quickly answered all my questions and was very professional over the phone. This was regarding an out-of-state move to Michigan. Brianna was very helpful at recommending different solutions to my move. Thank you and keep up the good work.
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September 2021 by Sterling
Brianna is by far the sweetest person I have ever dealt with. Truly an incredible person who treats people with nothing but kindness. Would recommend these services simply because of Brianna.
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August 2021 by Christian Kelso
Bri is one of the most kind and professional people I’ve ever dealt with anywhere. Anytime I need help or have a question, she is always excited to give me assistance. 5 stars isn’t high enough of a rating, but that’s all it allows me.
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July 2021 by Bella BeBussin
The lady in the office was super kind and helpful with my Uhaul reservation. She offered some great deals even though we weren’t in need of storage. 10/10 would rent again!!!
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June 2021 by Keenan Hays
Brianna over there was an amazing help. She was very knowledgeable and was able to help make sure that I was taken care of and all of my questions were answered. Highly recommend this location!
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June 2021 by Donald Neal
Great prices⭐️safe & secure facilities⭐️super helpful staff (especially Brianna)⭐️strongest recommendation⭐️
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June 2021 by Dan Carpenter
Very friendly and efficient staff and great options. The prices are fair and the representative I spoke with gave me a great deal. I would highly recommend using them.
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June 2021 by Margaret Sweet
Not very clean units no electricity inside units can't see in evening
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April 2021 by Micha Hawkins
Booking online was a breeze.... Then the staff was fast and friendly love it will use for all my stirage needs!!
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March 2021 by Veronica Fluphie
The office manager, I think her name was Brianna, but she was SO helpful and knowledgeable. I was able to get boxes, a truck, and a storage unit all in one place!