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February 2024 by Anonymous User
Was in search for a snow blower bearing. The employee took the time to measure with calipers my existing bearing and cross reference it to a bearing they had in stock. Its rare to find an auto parts store anymore with employees willing and capable to go the extra mile and do research with more than a computer search using part numbers The number on the bearing was specific to the manufacturer and without the skill and knowledge to physically measure the bearing I would not have been able to get my snowblower back together before the weekend. Also the bearing was an skf and over $20 dollars less than the made in China oem part.
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August 2023 by Dan Shaw
Needed a spark plug for our boat, had him on the phone & they locked the doors as we were pulling in the drive. Disappointed they wouldn't stay open a couple minutes after Saturday's 2 pm closing time.
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April 2023 by jw sleiner
Great auto parts & tools store with a family classic atmosphere & service quality!!
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July 2022 by Harold Mattox
Great service Always very helpful
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April 2022 by Kyle Erikson
Off setting Susan Jone's rating. Employees are just that. Employees, NOT mechanics. You expect them to remove your fender or wheel well is that is what is needed to change your bulb? You know full well you'd sue them if something happened while they changed it. You say it's so easy, then change it yourself. She posted the exact same review on another parts store.
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December 2021 by Susan Jones
Just stop in this Napa Store, I'm on the road alot...my head light was out, needed to have employee install the bulb, the employee behind the counter had No Problem telling me NO, to hard to replace...I'll let everyone know my out come!I have purchased bulbs many a time, and they installed them for me!
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November 2021 by Nina Card
Great Friendly Staff!
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August 2021 by Luke S
Very helpful and nice staff
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August 2021 by Rick Anes
It was customer appreciation day so I got good food good parts and good service
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March 2021 by Russ Coolman
Great,Suprise.
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February 2021 by Harold Copsey
These guys are awesome great staff sales department is second to none.
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December 2020 by Emma Loisch
I did a diy (have never done this so I’ve no experience!) rust repair/cosmetic fix on my rear wheel wells on my Ford Escape. I went to Napa to have them custom mix to my exact color and was able to talk with the guy in charge of paint and such. He answered all my questions and was friendly, and even though I was so nervous to paint over the wells I was sooo happy to find that the paint was an exact color match! Perfect! As far as I can tell you can’t even notice where the new paint blends in to the existing paint. If I ever need custom paint again I will definitely be going to Napa! :)
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October 2020 by Ruth Donald
Great prices, friendly service
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August 2020 by B Mauer
Great staff and customer service! They were able to get what I needed quickly, and get me back on the road. Just a short jaunt up from Silver Lake Sand Dunes. I was impressed with their selection of parts and products.
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July 2020 by Josh Magee
Customer Service is top notch!! We got in a bind they were willing to service us after hours. Not only going the extra mile but the knowledgeable staff makes the Ludington NAPA a no brainer go-to store.
