Preferred Credit Union is a friendly and welcoming place to bank, with staff who are kind, patient, and helpful. Customers appreciate the excellent service they receive, feeling like family when they visit. The staff are known for their professionalism, courtesy, and knowledge, making banking experiences smooth and positive. Many have been members for years, praising the staff’s friendliness and willingness to assist. Specific team members are often highlighted for their patience, professionalism, and great communication, especially when handling loans or deposits. Overall, Preferred Credit Union is highly recommended for its caring staff, fast service, and a warm, welcoming atmosphere.
The girls are so nice. I never have any problem when I have been hacked. I get a phone call instantly. It’s the best place to go.
March 2026
Love Preferred CU! The staff in Ludington branch are all very friendly & knowledgeable. They have always been able to help me with any questions or financial needs I may have. I highly recommend them.
January 2026
I love going into Preferred. The customer service is superb. Always friendly and remains professional time and time again!
