-
February 2024 by Gregory Mayzes
STERLING was really helpful and I would definitely recommend him
-
November 2023 by Joe & Donna Nawrocki
Thought my phone was infected with malware, showed it to Jeremy and he had it fixed in 2 min. Obviously I am not big on tech but I was treated with respect and had a few good laughs. Thanks again!!
-
October 2023 by Ryan Glover
I would suggest a different carrier. Their cell reception is garbage. and the customer service is trash. was a carrier for about 20 years when it started with sprint. I'm glad I looked elsewhere.
-
October 2023 by Jon Moore
Sterling did a great job and got me every promotion available.I would highly recommend this store and employee.
-
October 2023 by Briana Proveaux
Jeremy is wonderful! Although, it seemed like everyone else was helpful as well. He gave excellent advice; was fast, courteous and made the experience of having to get a new phone stress-free.
-
October 2023 by Ronda Summers
I lost my phone in Hamlin Lake. I was totally distraught! Sterling helped me to get a new phone and retrieve all my information. Great service for sure!!Thank you again Sterling!!
-
October 2023 by Andrew VerVelde
Sterling service at T-Mobile saved us quite a lot over AT&T; highly recommended.
-
July 2023 by Joseph Chrisple
These guys are amazing and I've been with them for like 8 or 9 years and there a great help always on top of everything
-
July 2023 by Susan Martineau
Sterling is my go to guy for when I need assistance in n the T-Mobile store. I am a very happy customer, thanks T-Mobile.
-
June 2023 by Alexandra Lang
I was so super-happy with my T-mobile internet connection that I had since end 2022, that I decided to also switched our phones over to T-mobile. But it's not just the provider and the pricing that sealed the deal - it was the staff at the Ludington store. Especially Sterling, who patiently helped us pick the right contract, find new phones, switch everything over and get billing and transfer straighten out. His help, recommendations, patience and friendly demeanor is customer service at its BEST! Thank you, Sterling!
-
May 2023 by KSSW KSSW
This crew was great and worked well together. I was porting over multiple lines from the awful AT&T company and ran into a snag with an old proprietary flip phone. They had another that was exactly the same and even brought over all of the old contacts. We saw some Harman Kardon speakers on sale there and even though I did most of the cutover online, they extended the sale since we're new customers. T-Mobile is a much better company than our former provider. Very pleased with the prices and service.
-
May 2023 by Dennis Fetters
My wife and I upgraded our plan and traded in her phone at this location. Sterling assisted us with the process, and patiently answered all of our questions. It became quickly apparent that Sterling is a cellular-phone expert! We highly recommend the Ludington T-Mobile store.
-
May 2023 by Brooke Lindeman
Jon, Sterling, and Jeremy have taken care of us twice in the last 6 months we added 2 new lines they made the transfer very easy and no headache for us ! We appreciate then and their impeccable customer service so much! We drive 30 minutes to their store, because we have had nothing but great experiences!
-
May 2023 by Sally Stanton
I have never been disappointed with the service, and the knowledge of the employees at T-Mobile in Ludington Michigan. In my last two visits to T-mobile I had the pleasure of working with Jeremiah. His knowledge, patience and understanding, his ability to walk me through various steps to resolve issues that I had questions about or I was attempting to solve……done!! Hats off to Jeremiah!
-
April 2023 by Ashley Tarver
Jon saved the day for me. After 2 days of my phone not working when my number was ported over, he tried a different solution that got it halfway working, then he and Chris worked together to finish resolving the issue. Very grateful for their good work today!
