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November 2023 by Rhonda Hall
When I walked in, I was greeted right away and asked what is it that they could help me with. Everything was taken care of in about 5 minutes. Each person who walked by me acknowledged me. The atmosphere was polite and friendly.
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November 2023 by Shirley Wiedemeier
I would strongly recommend you update your Ludington, MI UPS Center to be able to accommodate the latest shipping format called QR Codes!! I mean, after all, doesn’t Amazon do lots and lots of returns requiring a QR Code be scanned!?? Thank you, Shirley
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July 2023 by KR Campbell
My third visit is my last. A staff person with an unfriendly attitude told me they don't take QR codes. She told me I could drive home, print out labels and return. The year is 1990 at that location.
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May 2023 by Curt B.
Never had a problem with the pickup location here the customer care center staff is super nice, there's a lady that works there that's always very friendly and helpful.
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March 2023 by Smokey Haze
I ordered flies for feeding an exotic pet and my box was left laying on a wet surface with the side the says “This Side Up” face down. There was no knock or attempt of contact even though the packaging said “Hey! Insects & Live Plants in here Keep Box Upright Or You Will ******* Us”. The bugs were cold and the contents was shaken and smashed.
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February 2023 by Google User
This place is a joke. How about you get normal business hours so people don't have to stand in a line, outside, in a blizzard. Ridiculous! And while your at it, a bigger drop box would be nice.
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January 2023 by KS Google User
This place is a joke. How about you get normal business hours so people don't have to stand in a line, outside, in a blizzard. Ridiculous! And while your at it, a bigger drop box would be nice.
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November 2022 by steven carroll
Lazy, ignorant, and over paid. They don't like to deliver to my house, so they "lose" my packages. Happened 3 times now. Fedex can figure it out.
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August 2022 by Theresa Barr
Inadequately staffed who are not properly trained to provide information to their customers regarding Amazon returns. I was told too bad too sad by the woman at the counter because she mislabeled my Amazon return.
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August 2022 by Ch Hu
Cannot contact person package says delivered was not delivered absolutely the worst ever
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June 2022 by Bren Rigano-Guinn
UPS HAS THE WORST DRIVERS AND REPUTATION OF ANY LOCAL DELIVERY SERVICE! DO NOT USE THEM. THEY ARE NONCOMPLIANT, CONDESCENDING AND NEVER LEAVE A PKG WHERE THEY'RE SUPPOSED TO. MAYBE THEY NEED A DRUG TEST. ITS HORRIBLE. DO NOT USE THEM. ALSO, THEY ARE EXTREMELY RUDE.
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June 2022 by Melinda Routhier
Extremely helpful and knowledgeable employee today. Very glad to have this resource center in ludington.
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May 2022 by Chuck Baron
Drivers can't seem to drop packages off at the correct addres! Today makes the 3 screw up in under 2 weeks. Luckily I have honest neighbors I guess ?
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May 2022 by Danielle Perow
Couldn't print my shipping label for me but woman I working was polite and did the best she could to help me
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April 2022 by Karma Hurts
Lazy employees refuse to print shipping labels. Store is open for only 3 hours and they make sure not to work too hard in this time. Go someplace else if you can help it
