Verizon's Ludington store is known for its amazing customer service and knowledgeable staff. Customers often praise the team for their willingness to help, with several reviews highlighting specific employees like Dria, who goes above and beyond to ensure satisfaction. Even during busy times, the staff remains friendly and courteous, creating a positive atmosphere. While wait times can be expected due to the store's popularity, many appreciate the efficient service they receive. The store offers various options for mobile and internet needs, including in-store appointments, online orders with convenient pick-up options, and same-day delivery when available. Overall, visitors leave with a sense of gratitude for the assistance they receive, making it a highly recommended place for any mobile or internet needs.
I CANNOT express enough my gratitude for the EXCELLENT customer service I received. They helped me through a POA issue with professionalism, kindness and efficiency! I am only sorry that I didn’t get their first names! A+++++ service.
July 2025
Amazing customer service at the Ludington store!!!! They solved a huge problem when our deployed son had an identity theft problem. Espen, Michele and Kaitlyn were amazing. Thank you!
August 2024
Service representative r very knowledgeable & courteous. Even on a busy Saturday people had 2 wait but, everybody was cordial & jovial. Great place !!
