Verizon's Ludington store is known for its amazing customer service and knowledgeable staff. Customers often praise the team for their willingness to help, with several reviews highlighting specific employees like Dria, who goes above and beyond to ensure satisfaction. Even during busy times, the staff remains friendly and courteous, creating a positive atmosphere. While wait times can be expected due to the store's popularity, many appreciate the efficient service they receive. The store offers various options for mobile and internet needs, including in-store appointments, online orders with convenient pick-up options, and same-day delivery when available. Overall, visitors leave with a sense of gratitude for the assistance they receive, making it a highly recommended place for any mobile or internet needs.
We stopped in for a few phones. Julius was great! He answered all of our questions and helped us set them all up.
September 2026
My husband and I came in this morning to the Ludington Verizon to upgrade our phones. The upgrade took a bit longer and there were some technical issues but Julius was positive the whole time. He was a pleasure to work with. Please give him a day off and a raise.
September 2026
I had a wonderful experience with julias the Verizon representative who assisted me. He was professional, knowledgeable, and genuinely helpful throughout the entire process. His excellent customer service made everything easy and stress-free. I highly recommend him and truly appreciate his outstanding support!
