-
March 2024 by Peggy Arndt
First of all, it took two weeks for them to get my script ready ( fortunately just reflux I take as needed. They had to check with insurance ( never had a problem before)then they had it, then they didn’t, couldn’t find my order, finally found it when I talked to them again with specific dates. By now 2 weeks later, I was told it would be ready the following morning. I’m happy it wasn’t emergent. It’s an as necessary med, they called 30 days later said my refill was ready. I called and told them it wasn’t needed yet, she said she would take care of it. Another call today ( 2 days later) saying it was ready. I had to go through all the ridiculous buttons etc, finally got a hold of someone. She said she would take care of it once again, we shall see. Meanwhile I signed into “MyChart” and changed my pharmacy to Meijers
-
March 2024 by Emily Edel
Honestly constant issues…between long wait times, prescriptions are never ready even if you called ahead a day or two. Some employees seem like they couldn’t care less if you receive a medication that is important for your health. I’d recommend elsewhere if you can. Constant stress.
-
February 2024 by Bambi Malone
Great selection, staff and sales!
-
July 2023 by Tessa
Had the worst customer service call trying to resolve an issue with placing an online order for pick-up. The lady was unable to help with what I needed, which isn't her fault. But she was extremely rude and made no apologies for not being able to assist.
-
March 2023 by Mike Hull
Katrina, was such a big help as well as the rest of the staff. I will definitely recommend using this location!!
-
February 2023 by rob richardson
Always friendly and welcoming. Staff try to make your shopping experience pleasant and fun
-
December 2022 by lorri puckett
Walgreens in Ludington isn't like anywhere else. They screw up your order, deny they did it, give you partial orders, then never fill the remainder, the techs are rude and narcissistic, pharmacists are snarky. They have no sense of treating the customer with ANY respect. They even call your Dr and get a different script without letting you know. This latest time, amazingly, my records disappeared off the computer when I asked specifically about a certain date...yet "Wayne" could see other things more recently, then told me he didn't know what I wanted, and put me on hold.If you want your prescriptions without a headache, don't go to the Ludington, MI Walgreens.
-
December 2022 by Brooke Angelina
I don’t know who the lady Pharmacist is that works there. But she is absolutely rude. I asked when my meds would be ready and she responded “yeah..idk when they are ready” in a rude tone. I’ve been days without my meds because they mess it up everytime
-
November 2022 by Malaki Akira Bromley
I don’t know who the lady Pharmacist is that works there. But she is absolutely rude. I asked when my meds would be ready and she responded “yeah..idk when they are ready” in a rude tone. I’ve been days without my meds because they mess it up everytime
-
November 2022 by Julie Samuels
Had an appointment for a covid booster and walkins went before us. Waited an hour even though we had an appointment.
-
October 2022 by Linda Pfeifer
We , hubby and I got our Covid Booster, and Flu shot yesterday. Their lines were very long, for pharmacy and shots. Very aggravating, but pharmacist Vicki who gave us our shots made us feel relaxed. The brief time we spent with her made me feel better about their service. It takes forever to get waited on. I hope they can resolve this problem soon. Thanks to Vicki.
-
September 2022 by Tina Dombrouski
There seems to be enough staff in the pharmacy, it is such a busy store, it seems like they can't keep. I agree that it will, on the average, take one to five hours for your RXs.They don't answer the phone but I don't understand why?I was in recently counted 8 employees just in the pharmacy. And it still took an hour while I was standing there. Why?? What is the answer? My suggestion would be to assign one person for the phone, one person to help answer questions, NO Other Purchases except RXs at the registers. Talk to the certain person about their attitude and remind them they are there to HELP PEOPLE and not to prove THAT THEY ARE RIGHT.You have to go out of your way to help customers, that's the right thing to do. Not just your own opinions but be positive and HELP DON'T ARGUE...
-
August 2022 by Xyber Draco
Go to ANY other pharmacy. They are unprofessional and rude. If you DO have to use them, pack a lunch, you'll be here for a minute ?
-
July 2022 by Joel Zimmerman
Literally the worst pharmacy I’ve ever used…..it’s so bad I’ve heard multiple people talk about how terrible it is just standing in line to get my meds (which they can barely even do). I’m sure there are good Walgreens and bad(maybe just all bad) but the Walgreens in ludington Michigan is particularly horrible.
-
July 2022 by Amy Rohrbach
Always a great place for quick pickup of various needs. My preferred "drug store".