West Shore Bank has been serving the community since 1898, focusing on building lifelong relationships with customers through friendly and exceptional service. As a full-service bank, it offers checking and savings accounts, a variety of loans and mortgages, and helpful advice. The bank is committed to the community, with several locations along Michigan's West Shore and extended hours for its Personal Teller Machine, along with a 24-hour drive-up ATM for convenience. Customers appreciate the quick, friendly, and respectful staff, highlighting positive experiences with relationship bankers and staff members. Many find doing business with West Shore Bank to be convenient and efficient. The bank's personalized service is valued, with staff going above and beyond to resolve issues. While some customers note concerns about charges, the bank’s staff, including management, demonstrates a willingness to listen and address concerns. Overall, West Shore Bank is seen as a community-focused institution that prioritizes customer relationships and service.
Best Bank in Michigan.Full service and always helpful
November 2023
I have a couple banks locally and a couple in Florida. By far West shore is the best bank I have. The employees understand customer service and do it with a smile. I have a relationship banker that is top notch and it seems she only works with me. I cannot say enough good
November 2023
Definitely love to doing business with them, they are very quick and very convenient. ❤️Friendly staffs and customer services
