“Stunning setting, gardens, and views. Good food. Beautiful remodel. Rooms are comfortable and well decorated, quiet and clean. Service was a hit or miss. Seems like lack of communication between employees a few times, and required our follow-up. Seems like they are still ironing out the kinks and should flow smother next season. Our anniversary dinner was a flop. We were comped dishes for the snafu and for a broken bike, so it’s nice to see that management is noticing issues and fixing them, but in general, it didn’t always feel like a 4star hotel outside our room. Feels like servers in the formal dining room need more training. We sat for 20mins without water or anyone coming to get a drink order. Also dishes were delivered to the table without silverware or spoons and we had to request cutlery. I Ordered a cappuccino for breakfast, my partner got a coffee in a mug with a saucer and my drink was delivered in a paper cup. I asked for a coffee mug and was brought one that was dirty. At lunch our appetizer came with one main course, because with two different kitchens, the mains came at wildly different times for all tables. Small missteps again and again illustrates a need for better training.
The Inn is a Good place for families and kids, with lots to do. It’s best feature is being far from the ferry and chaos of the crowds. It’s a quieter location than other hotels on the island and feels more relaxing. If you plan to bike, be prepared for hills and beautiful sights. You can rent bikes at the hotel, ask for a basket and take a towel from the wellness center if you find yourself wanting to go take a swim in the lake. It’s a 40min horse carriage ride from the inn to the ferry stop,’free on check-in and departure days, other rides in and out of town cost $11 per person each way.”
Venues And Event Spaces
“Stunning setting, gardens, and views.
Good food.
Beautiful remodel.
Rooms are comfortable and well decorated, quiet and clean.
Service was a hit or miss. Seems like lack of communication between employees a few times, and required our follow-up. Seems like they are still ironing out the kinks and should flow smother next season.
Our anniversary dinner was a flop. We were comped dishes for the snafu and for a broken bike, so it’s nice to see that management is noticing issues and fixing them, but in general, it didn’t always feel like a 4star hotel outside our room.
Feels like servers in the formal dining room need more training. We sat for 20mins without water or anyone coming to get a drink order. Also dishes were delivered to the table without silverware or spoons and we had to request cutlery. I Ordered a cappuccino for breakfast, my partner got a coffee in a mug with a saucer and my drink was delivered in a paper cup. I asked for a coffee mug and was brought one that was dirty. At lunch our appetizer came with one main course, because with two different kitchens, the mains came at wildly different times for all tables. Small missteps again and again illustrates a need for better training.
The Inn is a Good place for families and kids, with lots to do. It’s best feature is being far from the ferry and chaos of the crowds. It’s a quieter location than other hotels on the island and feels more relaxing. If you plan to bike, be prepared for hills and beautiful sights. You can rent bikes at the hotel, ask for a basket and take a towel from the wellness center if you find yourself wanting to go take a swim in the lake. It’s a 40min horse carriage ride from the inn to the ferry stop,’free on check-in and departure days, other rides in and out of town cost $11 per person each way.”