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February 2024 by Holli Allen
I love this 7-11 on Gratiot and Hall Road. The staff is so friendly and kind. The store is always clean, and the coolers are very organized.
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December 2023 by Billy Ehrlich
asked if the bathroom was available and one of the workers asked if i could read lol
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August 2023 by Cici Hamby
No stars if I could. Bad hygiene, bad management & greed. Horrible to their employees. Favoritism is real no matter how hard of a worker you are. What a joke. Business is business I guess.??♀️?
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July 2023 by Robert U
Really sad when you see a worker out side smoking ? right outside the door in front of our kids trying to teach them from right and wrong god know if they wash there hands ✋️ afterwards.....
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June 2023 by Thomas Taylor
Poor service. The cashier was not friendly. The store had what I needed.
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June 2023 by Shawn A
Worst clerks I’ve ever encountered in my entire life. Rudest attitudes possible.
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May 2023 by Roy Ashley
I love the cheese burger big bites.
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April 2023 by Kathy T
I just wanted to pump my tires up with air and the pump says "7-Eleven air" on it. When I put coins in it, nothing happened so I went inside to the cashier. Cashier says it's not 7-Eleven's responsibility so I would have to call a 1-800 number that's on the unit. I called the 1-800 number and they want me to download an app or call during business hours. No thanks, it's not my job to report an outage, it was $2 I don't have that kind of time but the attendant could just as easily put a out of order sign on it. Wish I had some tape cuz I would have done it for her. Not exactly good customer care.
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October 2022 by Al Hase
I stop there almost every morning and the staff there are always polite and friendly.
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September 2022 by 2FAST 4YOU82
Tonight (9-3-22) A tiny white girl with really long hair is the nicest clerk and made up for all of the rotten experiences that I have had there.
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September 2022 by Alex
If I could give it a 0 I would, never in my life have I had someone whom works at a convenience store tell me they simply where “to busy” to sell something to me. If you don’t want to do your job maybe you shouldn’t work at a place like that. I would definitely evaluate whoever the lady working the night shift is. Won’t be going back any time soon and that’s a shame. Learn how to deal with the public you GRUMP
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August 2022 by Roseanne Provost-Lee
The person working after 12am on 8-13-2022 is rude as hell won't be returning.
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July 2022 by Kay Jay
Yesterday (3 Jun 22), stopped to gas up my motorcycle. Never got gas at this place before. Gas pump read $27.00 for Supreme ar $5.69 a gallon. No problem. Got home to see notification of credit card pending $125.00!! Can't dispute it because I didn't go in to get a receipt, since pump didn't print one. My fault for not getting receipt. Tried calling 7-11 to get yesterday's receipts. No answer. I guess I blessed someone with $98.00 worth of gas! Enjoy!UPDATE: Owner of 7-11 emailed me about my issue. She explained that some companies place a "hold" amount on credit cards while the actual purchase amount is pending. Instant relief there. Then, she told me to call her cell phone when the pending charge is complete, and if it's for more than $27.00, she'd fix the issue. Yesterday, I received an account update that my credit card was charged only $27.00. So, 5-stars (instead of the 1-star i gave previously on 3 Jun) for the owner's immediate response and for taking a personal interest in wanting to help me fix the issue. Now, THAT'S customer service!
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May 2022 by Clemtown Lo
Lady that works midnights (With brown hair and glasses) is a problem. She got mad because I walked in while she was busy vacuuming a floor mat.
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May 2022 by Gameshow Channel Anthony Martin
Sadly for the most part I do like going to 7-11. However, after going in last night and purchasing a couple 20 dollar instant games, one of the workers, best described as an older woman in a pony tail who was quite rude and very arrogant to say the least. She was quite quick on her feet with being unprofessionally rude at all costs. Made me feel as a customer not comfortable and wanted to exit as fast as possible before I asked her who was her supervisor, she mumbled off two names quickly. As if to say; here you r but nothings going to be said to me about my despicable attitude. Just plain ignorance. I began to scratch the ticket on the left side of the front of the store. She quickly said can't scratch them here that would be considered as being a casino I looked at her and wanted to laugh in her face. Never heard that one before. Ironically just two and a half hrs earlier the gentleman working the register didn't have a problem with it. She must not like her job and on of top of that chasing customers away. Then when I won $50.00 she said usually I wouldn't be able to cash a large amount after a drop.. but I'll do it this time.. I was thinking lady I just gave you $40.00. I didn't see You drop anything.. just plain rude as they come.. How can one work at a place with people and yet don't know how to deal with people.Talk to her before she makes a customer to never want to return.
