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March 2025 by Alysa
They did a great job and answered all my questions.
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January 2025 by matthew bertollini
Trash company…..spend a few extra dollars and go to State Farm. Learned my lesson the hard way. They will literally go out of their way to screw their fully insured. Disgraceful, incompetent bunch
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August 2024 by A M
I went for an IDP today. Very helpful, friend and quick service. In and out in less than 20min. Highly recommend.
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July 2024 by :Wayne Cober
Just don't care for insurance companys.
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June 2024 by May Yousif
The worst Customer Service it takes 30 minutes to answer and then she transfer me to another person that put me on hold another 20 minutes. What the heck
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June 2024 by Vincenzo messina
Very good service with knowledgeable people,very courteous, polite professionals. Thank you!!
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May 2024 by herb wong
Just stopped by to pick up some road maps for a future road trip.
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May 2024 by Brian Gagnon
Just call the 800 number you're going to get the same service
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April 2024 by Bob Chaska
1st problem. I tried to use my road service when my car wouldnt start about 530pm. Was told towing company would call me within 45mins. They never called. I called back at 630, was told same thing. They never called. I had a friend come and we used towing chains to get my car home. AAA called me at 3am to see if I still needed road service. This is NO joke or exaggeration. It actually happened.
2nd. I get my auto ins renewal by email from my agent. I send him several emails with no response, other than emails saying mine are not going thru. I call and find out he retired... yet I still get emails from him. I ask for a new agent and they say I wont get one. Instead I get a phone # at which there's a pool of agents to help me. I call it and get an argumentative person who wont answer straight questions. Why cant get I get a dedicated agent that cares about me??
AAA ... not the customer friendly company it used to be.
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March 2024 by Blessed lady
Prompt attentive service , especially road service . Triple AAA never disappoints .
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February 2024 by Gram
Liz helped me today. She was very helpful and knowledgeable. A friendly person who took some joy in helping others.
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January 2024 by Roger J
Do not waste your money, AAA cannot do simple tasks. A simple road assistance call to get a tow in the freezing cold was too much for them to handle. After calling 1/11/24 from 4:45pm to Amanda, Carol, Bonnie, Shannon and manager Keanna, no one could figure out how to help me with a towing. Had to call my own service 5 hours later and AAA still avoiding the bill. They are a rip off and I will spread the word to have people cancel and save waste of time and money. AAA cannot do their SIMPLE job clearly.
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January 2024 by Rob P
Helpful staff
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November 2023 by Kelly McMillen
We needed passport pictures, and we got them for free due to our "plus" membership. Found this out from a phone call I made to the office on Macomb TWP. Nice perk! Thanks AAA
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October 2023 by Lin Teresa
Prompt attentive service , especially road service . Triple AAA never disappoints .
