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November 2023 by Darlene S
Wonderful experience starting with my phone call for a 4-wheel alignment which I spoke to Bob, told me I could go right over, this is the day after Thanksgiving in the afternoon, this surprised me. Called again, spoke to Mike asked some questions was also very courteous. Got there, it was busy, however once again to my surprise I was attended to very quickly, car taken, and was out in less than 45 mins. Absolutely the best!! Thank you guys!! Definitely will return and recommend.
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November 2023 by John Bennett
We bought a set of tires 6 months ago. Today, my son discovered a screw embedded in one of the tires. Belle Tire fixed the tire free, and rotated the tires free. They said we did not need an oil change or an alignment. We were pleased with the service and their honesty.
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November 2023 by Tabatha Rosetti
As a single female I'm always worried that I will be taken advantage of in this type of industry- I really thought I needed to replace a tire, turns out I just needed a simple repair For FREE ( it had a nail in it) ! I also inquired about a oil change, I didn't know they performed that service saw it while I was in the lobby- even though they were closing in a hour , they added it on, and gave me a discount! Will definitely recommend and will return for new tires , when I need them.
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November 2023 by Matthew Cristoforo
Place is SUPER busy but the staff is equally as quick. Nice guys to deal with. They offer lots of courtesies including fixing a tire leak for free. Thanks Belle Tire!
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September 2023 by giulio donofrio
Just Came back from picking up my car at Belle Tire. Got 2 tires and an alignment. Bob called me about the alignment and I told him it was a lease so the $99 onetime alignment will be fine. Also I do not want road hazard insurance since I am turn in this car in 2 months. What happens. I get my bill with all the thing on it that I told BOB I did not want. Thank God Nate was a big help to straighten out the bill and credit my $125.00 overcharge, While BOB stood there in front of his computer not daring to look up. Belle Tire is Great. But BOB is a swindling shyster.
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August 2023 by Tony
I want to recognize and thank the young man from this shop (Joseph) who stopped on the I-94 EB and changed my flat tire on my vehicle. He did it cause he seen I was in need of help and I really appreciated it!!! I wish I could have had this shop fix the flat afterwards and speak to his manager about my experience but I still went to another Belle Tire to have it repaired.Please give him the recognition he deserves for being part of your team and going above and beyond for someone stuck on the side of the road with a flat tireCheers
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August 2023 by Shannon Kunce
We have been loyal customers here for YEARS, with SEVERAL vehicles. Today my husband brought in my damaged tire. BOB told him he’d find a used tire to replace it with and call him in 3 hours. The call came from a different gentleman, stating the tire was ready to be picked up. I went to get it after work and was blown away that my charge was $205! For one tire. When I asked Andrew about it it, he said “tires are expensive”. I asked if they offered a first responder discount, since I had on my badge and he said “$190.” So I paid and I left. After calling my husband he was floored since he never approved of a NEW tire going on. So I called and spoke with BOB. He said he had no clue what happened and he never offered a used tire and he had no clue who replaced it and why or how or when. He had ZERO details despite HIM being the person who took the tire. So I asked for a manager and he snakily says “I AM THE MANAGER.” So I said I’d like to return this tire since it was so expensive and not what we wanted. I brought it back and he said my price was SUPPOSED to be $170. I said to him why wasn’t it? He said he had no idea. He knew nothing. He blamed everyone but himself. He did not own any accountability for his actions or lies. I told him I didn’t want the tire. I asked how all this could happen under his nose with him having no knowledge. He said he has to have a meeting and address it with his staff. I then said I felt sorry for his staff because HE WAS THE ONE who messed up! He said “you know who I feel sorry for? YOU!” So that’s how that went. TERRIBLE customer service, DEPLORABLE service. Lies upon lies with BOB. A nice man named ROB helped me load my old tire. He even offered a hug because he heard the whole thing. He apologized for bob’s behavior and said there was no reason for him to treat anyone that way. Absolutely disgraceful. We will never be back. Over 10 years, at least 6 vehicles, and we’ll never return. Due to one man, BOB. And after reading all these reviews against him, how on earth is he still there!?!?
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August 2023 by Mark Lulgjuraj
Let’s start of saying Bob Gray guy is a horrible liar. After waiting 2-3 hours he tells me the machine is down and they can’t put my tires on because if they do it the old school way it will scratch my wheels. Then when I told him put my wheels back on I need my car he told me to NEVER F come back here. They left close the shop basically my car was held hostage. The next morning I was told a completely different story the tires were mounted but couldn’t get air into them. After they were done he said car was done. I go out to take a look and 2 of my wheels are damaged, when I got one I seen smaller damage to the 3rd wheel. Also my driver seat has scratches on it. And my alignment is worse after they “fix” it. I was told they didn’t know it would be this hard to do it. Basically treated my Corvette like trash. If you have a nice car definitely stay away.
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August 2023 by Tony T
I want to recognize and thank the young man from this shop (Joseph) who stopped on the I-94 EB and changed my flat tire on my vehicle. He did it cause he seen I was in need of help and I really appreciated it!!! I wish I could have had this shop fix the flat afterwards and speak to his manager about my experience but I still went to another Belle Tire to have it repaired.Please give him the recognition he deserves for being part of your team and going above and beyond for someone stuck on the side of the road with a flat tireCheers
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July 2023 by Nathan Blight
Some of the worst customer service I've ever received. I can handle pushy sales people and trying to upsell. But to flat out lie to a customer to make a sale is unconscionable especially from an Assistant Manager. I had a feeling talking to Bob Gray over the phone that he was a shyster so I decided to stop by and verify what he was telling me was accurate and it was not and when confronted he continued to lie. Will never return and will steer others away. I feel bad for someone unsuspecting having to deal with his shady sales tactics.
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July 2023 by Anthony Martinez
1 star is a generous review take your car ANYWHERE else. I took my car here 4 times to solve one issue. My check tire light was one due to a broken sensor. The first three times they just fixed the tires. In those first three visits they left the spare tire in the back of my car, and then the jack in the back of my car as well. This is in addition to the general mess they left. On the forth visit when they finally fixed the sensor, I came to find that they had lost my hubcap. Combined with just mediocre customer service, i am very dissapointed in my experience, and will not be recomending Belle Tire to anyone.
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July 2023 by Kwanika Sivils
I called and i was greeted fairly, but when i stated all i wanted was a balance because i just got these tires put in by BELLE TORE and i already have a mechanic i didn’t want anything looked at i just want a balance on all four tires i was rudely told to go to my mechanic then because their not gonna let me come in for that if it’s something else ok well maybe it is i don’t need you guys to look at it, but hey i guess people of color are d*** and not welcomed i guess.
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July 2023 by Jackson Smith
Awful, don’t go here!!I came in to the store yesterday to purchase tires for my truck and also my wife’s car. I had already been to discount tire and had picked out BF Goodrich and Michelin tires, but wanted to see if Belle Tire could get it done sooner as discount would have to order them. Belle Tire’s sales manager, BOB GRAY, was nice at first and I was about to purchase the tires but as soon as I mentioned the price compared to discount he became disrespectful and said if I could get a better price there then to go there. When I said fine I’ll buy 8 tires from them, he proceeded to announce over the intercom “there we go everyone, the walk of shame to discount tire”. It was the most disrespectful thing I have ever had happen to me at a store and completely uncalled for. I will never be back there or any other Belle Tire. I would advise anyone else to not support this place!
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July 2023 by Joseph Neumann
They folks at Bell Tire on Hall Road sold us some tires for our Honda Odyssey van last winter. The right front kept slowly leaking air and setting off the low tire pressure sensor. We had it back twice, both times they were nice and treated it like a problem to solve. The first time they cleaned off the rim, saying that sometimes with the alloy wheels patina can cause the tire to seat poorly on the rim. That slowed the slow leak down quite a bit, but it didn't stop it. The second time they tracked the problem to the valve stem and replaced it. Both time at no cost to us. I can tell you from personal experience that not all automotive service places will stand behind their work like this. I've been charged to 'inspect the brakes' by a local new car dealer after they had just replaced them and they were squealing. Even after I paid them, that dealer could find nothing wrong and the brakes kept squealing. It is refreshing to see a mechanic stand behind their work!
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June 2023 by Pauly G
Nate the Manager made the difference here. Came in looking for wheels & tires, not a lot of options these days online, so I came in to see what is available, available soon & and available at my price range. I ended up getting new wheels, tires, brakes & rotors. Very pleased with communication, pricing and speed in which they do business.
