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September 2024 by Hunter Showers
Needs another ATM desperately. When it actually works there’s always a line.
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August 2024 by baylee lashay
I came in today hoping to open a checking account. i walked in and the lady at the front pointed to the back and told me someone would help me there. slightly dismissively but i figured it was just the norm. so i’m waiting in line and i hear some people come in and the same lady greets them with “hello how are you, what can i help you with today” and i began to wonder why i didn’t receive the same greeting or attitude from the woman. the people say they want to set up a checking account and the woman sets them up with a banker to meet their request. when i finally get to the front of the line i also ask to open an account today and a different women explains to me that there’s one banker and he’s currently with the people that just walked in. it was 4pm and they told me they close in an hour so that would be there last opening for the day. this i have no problem with. my issue is that if i had been greeted the same way as the customers that arrived after me then she would’ve known i needed to set up an account and i would have been the last one setting up an account for the day. i typically never complain and i didn’t to anyone. but i did feel the need to leave a review. every customer that comes in should be treated with the same consistency and attitude. after my experience i decided i would like to try a different bank.
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February 2024 by Christopher Wells
Carlo was great he made a hour long process take less then 20 mins and he was very friendly
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August 2023 by Cody Weikel
I personally don't bank here, but stopped by this Chase location with a friend while running errands. The parking lot is easy to navigate and was well swept. The person at the counter was friendly and helped make a routine transaction a little more personable. This beach is in a nice location that is off the main strip but is still easy to get to. I didn't get the name of the person that helped us, but kudos to you!
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February 2023 by dan robbins
Atm has been broke for 4 consecutive days. Get a new atm, actually get 2. Just avoid going to this Chase branch. The atm never works and management doesn't seem to care to fix the issue
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February 2023 by Derek Stopczynski
Inside the people are fine. But for some reason, they can never seem grasp that their atm is junk. Please get one that works...
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June 2022 by Zeyad Andraws
Unhelpful
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March 2022 by Marlon Y.
if i could give this 0 stars i would teller told me they wouldn't open me an account to deposit my check thats from them certified by rocket mortgage. i dont know what kind of lazy d*** people they have working here i knkw the only reason they wouldn't let me open one is because they were just plain out lazy as f**** if this was my buisness i would of fired who ever is working today 3/10/22 at 3:00 because never have i ever had an issue with a bank until today
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December 2021 by Brandon Wroblewski
Unhelpful to customers and they never answer the phone despite not having a single customer in their lobby. Typical for big business to provide trash service these days.
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August 2021 by Jamie Lamberti
Rude. Unhelpful lazy staff who wouldn't give me the time of day even being a customer who hold multiple accounts
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May 2021 by Kayla Dison
it is totally impossible to speak to a chase bank rep at any of 3 nearby chase banks...all call are not answered and they refer you to call chase cooperate,,, so much for local telephone customer service
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January 2021 by Sue Meininger
Always great service and a smiling faces. Love my Chase Bank
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January 2021 by chantel shaw
Customer service is horrible at this location. There is always a line of customers and one teller. Meanwhile 5 people sitting at desks that don’t acknowledge their customers. I will be finding a new bank in 2021
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December 2020 by Kelly Nicoson
I love the branch I do my banking at. The employees are all genuinely helpful & friendly.
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November 2020 by Terri P.
The customer service is lacking. Do not have a notary on site or know when they will have one.
