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February 2024 by Hungry Chris
Bell tire sent me here
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February 2024 by Will G
Gene really went above and beyond during my recent visit. From the time I bought the tires online to driving away with 4 new tires installed was less than 2 hours, which is incredible. I will be back and look forward to doing business in the future!
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January 2024 by Eltjon Simoni
Plan on being there for a good 3 hours minimum with or without an appointment.Definitely suggest dropping it off if you wanna lose your mind waiting there.
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January 2024 by Stephanie Goodrich
Upon entering the store, there was a long but not a single employee made any effort to greet anyone or explain the wait. I approached the nearest representative and explained my tire issue, hoping to receive some guidance or advice on resolving it, but Discount Tire failed to create a positive customer experience, not only by their reluctance to help, but also by their complete disregard for basic customer service principles. Regardless of the reason for my visit, I expected their representatives to at least offer some level of support or guidance. Unfortunately, this did not happen, and I left without any resolution or even a sense of hope for resolving my tire issue, as well as any desire to come back.I went to their competitor next door and was greeted fondly and helped right away.As a result of this profoundly negative encounter, I will not be returning to Discount Tire and will actively discourage family, friends, and acquaintances from patronizing this establishment. Their unwillingness to assist customers and lack of basic customer service skills are unacceptable in any retail setting.
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January 2024 by Ken Latimer
Don’t waste your time on making an appointment you’ll wait in line just like everyone else they really shouldn’t even take an appointment it’s a joke. I just wish they told me the truth they said we’ll have you out by 2 my car just got pulled in at 2:30. They said look at all these cars ahead of you I said that’s not my problem if you had told me 2.5 hours in the beginning I would’ve said a thing but they told me different.
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January 2024 by Alexander Mirashi
Excellent store and staff, efficient and courteous, took care of the tire issues promptly, considering how busy they are, thanks.
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January 2024 by By Izzca
Wait times are getting longer and longer and longer and longer, even WITH an appointment. I waited 2 hours for tire rotation only, and I came in on-time. Also, waited 1.5 hrs for a 4 tire install WITH appointment for another vehicle. Starting to look for other options now.
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January 2024 by Zorica Babic-Wagner
I had 5:15 appointment. Arrived earlier and gave my keys to associate, he told me that my car are going to be done in an hour and half. What is a point of scheduling appointment?
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January 2024 by Mona Staggs
They were helpful fixing a slow leak in my tire
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January 2024 by Lauren
I went to another discount tire location when I had a hole in my tire with my baby and they told me they couldn't help because they didn't have time. I begged for help and was still turned down. I called this location, explained what happened at the other store and how they wouldn't help a mother and baby with a hole in the tire because they didn't have time. This man, Eugen, told me to come to their store right away and that he would stay late and personally take care of my tire to make sure we were safe. That is literally the best customer service. 100% quality and genuinely cared about my situation. He literally deserves praise. No other place would help me this late, and he didn't refuse me. I'm beyond grateful and blessed that he cared enough for a woman and child he didn't know. I will be calling corporate to tell them about their quality employee.
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January 2024 by Tony Cilluffo
2 times I’ve brought a set of mounted wheels and tires in for balance since the weights fell off the first time. Clearly did the same wheel 4 times and said they finished.
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January 2024 by amy nicolopoulos
JIMMY is the nicest guy ever, very helpful!!
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January 2024 by Chuck Darghali
Honestly, been to this location multiple times and every time they do such great work and pay attention to every detail while working on your car and a big shout out to Darryl he didn’t amazing job with my truck while I got work done!
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January 2024 by Gigi Lopez
Go to place for free air for my tires.
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January 2024 by Francis Lunsford
Needed air in tires. Only place I go free tire checks and fill.
