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February 2024 by Bec Lyon
I have ordered from Foam Factory a few times and I have never been let down. My recent order was a custom cushion and the customer service provided by Amy was excellent, thank you!! I received my cushion today and it was perfect!
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February 2024 by Jaci M.
The Foam Factory made it so easy for me to obtain a replacement cushion for a chair that we've been sitting in for over thirty years. The diagram they provide walks you through gathering measurements. They actually questioned one of mine. It was great that they did because it was off by an inch ... which could have caused a problem putting it into the old slipcover. Thank you, Foam Factory for a good, solid foam cushion! Thank you, Amy, for your help in insuring that my measurements are correct. Now I'd like to replace all of our older cushions!
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January 2024 by Crestre B.
Versus throwing or giving my bean bag away because of inflatable issues, the Foam Factory provided quality insulation to improve the function of my vibrating bean bag! Thank you!!!!! The product is excellent......
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January 2024 by Joy Sullivan
Their products and service are absolutely amazing! Within a year of purchasing a brand new sectional, I made the choice to try to save my uncomfortable couch using replacement cushions. The foam the manufacturer chose was poor in quality and lead to back & hip issues for the hubby and I both! I reserched many companies and decided to go with Foam Factory. I am thoroughly amazed & entirely pleased with the expedited order time, quality of the product, & ease of installation. We can't stop talking about the comfort & how those aches & pains have disappeared for both of us. These replacement cushions have extended the life of our set at 10% of the cost. The foam is super high quality & the batting was wrapped expertly and stayed in place during install. We are very happy with our purchase. Will definitely think of you guys in the future and of course drop your business name when we can. Thanks so much!!!
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January 2024 by Renee Hunter
Was disappointed on the customer service when they sent the wrong size foam. I was late finishing my client's job because they didn't care to make sure I got the right foam on time. I have sued them for many years but won't again.
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January 2024 by Pan P.
Great quality and fast service. My order arrived after only 4 business days. I am super satisfied.
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December 2023 by Dave Gollaher
Everything worked great very helpful
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December 2023 by linda bassett
Cushions are perfect it's like sitting on a new couch
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December 2023 by Kate G.
I just want you take a minute to say how amazed I am by this company. I have a chair that has had saggy seat and back cushions for about five years. I've stalled getting it repaired because the upholstery shops around me want an outrageous amount to fix it. By chance I decided to Google alternate options and found the Foam Factory. The website directions made measuring super easy. The time from order to delivery was super, super quick. I opened the box and it was out with the old and in with the new. The cushion makes my chair brand new again! Such an awesome product! I was waiting to see the first cushion before I ordered the second one. After seeing the finished product I've already got my second order in! And I'm going to tell everyone I can this company is the real deal!
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November 2023 by Debi D.
Perfect replacements for the seat cushions on my 2 loveseats and couch. I ordered 6 pieces and they were custom cut to the sizes I needed. I was pleasantly surprised how quickly they arrived. It was only 1 week from the date I placed the order. Great fit and great quality! Kudos and thank you to everyone that made it happen. Never realized how bad my old cushions were until I replaced them with the new ones I received. Like night and day. I loved my chairs and did not want to replace them. Replacing the cushions was all that was needed and so much cheaper than buying new furniture! I would definitely recommend.
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November 2023 by Janice R.
i was completely satisfied with my order for a replacement foam cushion for my living room chair. the firmness is excellent and the cut was spot on! Turn around time was less than 2 weeks! GREAT JOB.. thank you
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November 2023 by Anna Maria
Thanks to the Foam Factory our couch and chair cushions are better than new! Kathleen provided us with professional, friendly and knowledgeable support making sure we got the right firmness for who and how we use our furniture. Kathleen demonstrated that not only does the Foam Factory offer a reasonably priced alternative to purchasing new furniture it cares about your experience! Thank you Kathleen! Anita and Ane’
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November 2023 by Laurie Barz
I love my old purple sofa and I wanted to keep it, so I ordered the HD36 foam high quality cushion with dacron wrap. It was a custom order and it took 10 days from order to delivery. The cushions are a lot firmer than the old cushions which is fine. I am extremely happy with the results. Thank you!
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October 2023 by James N.
Bought a new sofa less than two years ago and the foam lost all of its shape. The replacement we ordered from Foam Factory fits perfectly (our measurements were spot on) and the quality is far superior to the product provided with the original sofa. The staff at Foam Factory were extremely helpful in helping me make the right choice of foam for the replacement. Timely, efficient, helpful cost effective service. Much cheaper than replacing the sofa. Thanks folks.
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September 2023 by A T
I don't usually leave reviews whether my experience was good or bad. I made an exception in this case. This company is fantastic! My order was exactly what I asked for. Great price and delivery was quick. I would recommend 100% for all your custom needs.