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March 2024 by Carolyn Ruzinsky
I have using H&R Block for years and I am extremely satisfied with Cathy.
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February 2024 by April Voss
Would not recommend having your taxes done here they are very rude they are not interested in helping you at all They are not even willing to answer a question for you. They will tell you that you have to go online if you need a question asked .They will over talk you they will not even listen to what you are trying to say or ask the lady on the phone said the only way she would even answer my questions I would have to pay the 300 hundred dollars and that's the lowest fee to get your taxes done or even for her to answer a couple questions for you.But when sign up with the hnr block app it says you can call up if you have any questions. She said she can't answer any questions you have to go online and chat with someone there that it's not her job to help you.People suck these days!!!No one's nice anymore!!!!!
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December 2023 by Jordan Darragh
I was sent an advertisement for the emerald card and the only information provided was that there was no credit check and to schedule an appointment for more information.I arrived at the appointment and did not have all the necessary documents required (because required documents were not stated beforehand) and I had to return home to get the documents and come back to the location after.The agent I spoke with, Kevin Mathews, did not seem very interested in my business or me wasting my time. I was informed I had to have a MyBlock account, which I already had as I have been using H&R Block for my taxes since 2004. A second account was setup instead of using my existing account (multiple emails went out stating I had created a new account and it was ready for use) and then I was promptly denied on the credit check. I found this to be very surprising because their advertisement specifically stated in bold lettering that there was no credit check. Kevin mumbled something about no credit check only being for the pre-qualification and was incredibly apathetic and sent me on my way. This customer of almost two decades will be finding another company to handle my taxes going forward due to the misleading and untruthful advertising and poor customer service.
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April 2023 by Colette Marie Clayton
Cathleen Apley is amazing and honest! She will provide the best feedback and advice regarding your taxes. Beverly (front desk) is an absolute gem and is an incredibly warm and helpful individual! I would recommend these H&R staff to all family and friends
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April 2023 by Wally Kolcz
Been going for over 20 years and never once was disappointed with my tax professional or the overall service. They always get me the most back on my returns. Will continue to always have my taxes done with them.
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April 2023 by Annie Makola
H&R Block in Macomb Twp, is the best knowledgeable helpful and reliable resource for all your tax needs
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March 2023 by Annie (AnnieMak)
H&R Block in Macomb Twp, is the best knowledgeable helpful and reliable resource for all your tax needs
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October 2022 by Bokeba Johnson
Results. Quality service brings forth awesome results ?
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May 2022 by Natasha Gerhart
Went here to get my taxes for 2019/2021 done. Paid $170 to get 2019 done. Then get a phone call saying they were already done so I go oh okay I just have forgot somehow. Well then I ask about getting my fee back since it didn’t go through, and get told well we did the work I’d have to file a claim. Really? So I wasted $170 for nothing. “We did the work” you typed things in…and hit send…and it didn’t go through…so…give me my money back, maybe not all of it but most of it should have came back to me. I will never come here again, especially when TurboTax will do it for $100 less.
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April 2022 by Jennifer Sampley
Extremely disattisfied with my tax person Cathleen Apply,I came in for my scheduled apt day,(told i never had an apt it was reschesuled) not happen,she hurridly did my taxes,cost me 150 for her mistake to have ammended.I was never asked about unemployment.So i asked her to send me in the mail,i signed.On Tuesday 4/12/2022 ,i called the office to ask for address of Irs to send my ammended papers back to.The lady must have aaked Cathleen,and Hung up on me!!
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April 2022 by Charlene Walker
Simple. But then my Mom's taxes are simple. Didn't have to wait long at all. I like that!
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April 2022 by LJJJ&CO
My tax professional DeAnn is always extremely helpful and knowledgeable.
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November 2021 by Maureen Pann
Extremely nice. People..Quick also
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October 2021 by Casey S.
Deann Parker not only didn't type my daughter's Social Security Number incorrectly, she didn't update my Bank Information which I gave her while sitting with her. She has made house buying and simply accepting my return a nightmare. I do not recommend HR Block.
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July 2021 by Jose Torres
Because thee professional explain perfect
