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August 2023 by Brad Neff
Whatever you do, don't sit down with Nicholas DeVries! I've never met a lazier bank manager in my life! I've easily known half a dozen bank managers in my long life. I believe Nick is the laziest I've ever met. I do not think he knows much about banking--that or he's simply lazier than an old dog who won't get up to do anything at all. I truly wish I could give Nicholas no stars at all. Avoid him.
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August 2023 by Pa Houa
Very helpful and friendly employees.
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June 2023 by Ivan Ivanov
This is my favorite branch of Huntington. Best place for banking ! Everyone is always helpful !
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May 2022 by Laurie Presti
I am very frustrated with the Huntington Bank on Romeo Plank and 21 Mile Road. I just spoke with a staff member who was totally unhelpful. My mom is 87 years old and received a phone call stating she missed a payment on her credit card. I went into the branch to pay the bill and was told that her account was not delinquent. My mom has shingles and went to purchases her medication with her Huntington Bank credit card and was told it was declined. I just got off the phone and my Mom, who has been a customer forever, missed one payment and her credit card was declined. My mom received nothing in writing. I wanted to pay the bill out of our shared account but was told they needed a signature. While I understand the need for a signature, I do not understand why the signature cannot be faxed with a copy of my driver's license. I am not trying to remove money but pay a delinquent bill so that my mom can purchase her prescriptions. I work full time and I am unable to go to Huntington Bank and my mom is losing her eye sight and cannot drive. I also left a message because I was told that "your call is very important to us" yet never received a return phone call. Apparently, our phone calls are not that important to them.
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February 2022 by Shameeka Ward
Very rude staff, especially the chubby white guy to the right when you walk in. I will make sure my company does NOT open any more accounts at this bank.
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December 2021 by Andrew Roberts
Sometimes the ATM doesn't work, I get it. Not mad at them for it. Usually had good dealings with them.
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November 2021 by Debbie Napolitano
This bank is horrible!!! Been with them for years but recently every-time I try using my debt card it’s unauthorized. How embarrassing. The funds are in my account!!! I went to a branch and they can’t give me a reason. Closing my account and going elsewhere.
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September 2021 by Barak B Yisrael Bey
I avoid this location now because whenever I come in for a notary their supervisor seems to have a problem with it for no reason. Never really feel welcome at all.
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March 2021 by Michelle Filauro
Nice employees, great staff, and overall dont try to rush you
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January 2021 by Brittany Chanel
Not efficient.. poor customer service... not very welcoming.. moves extremely slow.
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October 2020 by House of Warsheep
I avoid this location now because whenever I come in for a notary their supervisor seems to have a problem with it for no reason. Never really feel welcome at all.
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December 2019 by Jon Ashcraft
Slowest bank I have ever been to. I understand that you can get busy, but if you are too busy or do not have enough staff then you need to close the outside and stop trying to run both.
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August 2019 by Amanda Fromm
Speaking purely of the ATM... I've yet to encounter a line. A small location for sure but it's working for me!
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November 2018 by Geraldine R.
My Huntington! I've been using this branch for years. Any Huntington seems to have great employees. Always pleasant and helpful. From bank manager to teller I've worked with them all. I usually go inside but have used the drive through. There is one person working the drive in window so you really can't expect the speed of McDonald's double drive in.
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August 2018 by loba cabrillo
Everyone in this branch is super nice and attentive.