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“Thank you Mark for helping my husband and I today! With everything that we are going through from a house fire, you understood what we needed. You guided us without being pushy or overbearing. You took the time to listen to what we wanted.”
“The delivery team needs raises! They were quick and efficient. They helped me determine a better layout for functionality since the couch was larger than anticipated.”
“The store was beautiful and set up so that you have an idea of what each selection might look like in a home setting. There were so many beautiful options to choose from! We had a positive experience and the process of buying was simple and easy. Our sales person, Denis, was friendly, knowledgeable, and very professional! Highly recommend this location for any furnishings you may need!”
“Ray was so incredibly helpful and patient with us as we looked for a new mattress. He listened to all our needs and wants and made sure we walked away with exactly what we wanted. Highly recommend working with Ray and Mattress Firm!”
“Dominic was extremely wonderful with everything we needed to know about the mattress’s. He was very helpful and he took his time with us, we didn’t feel like we were being pushed into buying one.”
“I want to highlight the personalized level of customer service and care I received from Andre Smith the District Manager. He went out of his way to resolve a delivery hiccup and treated me with dignity and respect even though I was initially aggitated. His management style reflects and ethos of placing the customer first. I can sleep well knowing I am in good hands with Andre and his team. Thank you!”
“I would like to thank Diana Harrison for taking the time to help us with everything. She went above and beyond to help us. Thank you so much Diana. If I ever need anything I will definitely come and see you. So if you’re looking for furniture she’s definitely your best option to help you find just the right pieces.”
“My fiance and I had purchased a mattress for our new home last week. We appreciated the kindness and courtesy of Jeff, as well as his knowledge. We are extremely satisfied with the experience, and the mattress, and will purchase from here again when it is time!”
10AM - 9PM
6500 E 14 Mile Rd, Warren
Mattress Stores
“Great experience! Was greeted promptly by our sales person m, Ali. He did not crowd us as we browsed. But when we were ready, he helped us select a bedroom set and mattress that were just right. All pieces were delivered in under 24 hours. Fabulous!”
“Perfect attentiveness by our salesperson Muamera. There when we needed help or had questions and we never felt the hovering sales presence that happens so often at other stores. Bobs is our favorite furniture store because it has the best sales staff!”
11AM - 7PM
50938 Gratiot Ave, New Baltimore
Mattress Stores
“We were completely impressed with their professionalism and customer service. We had an amazing experience with this company. The customer service with Trae Heesh was outstanding, and the product was exactly what we were looking for.” “we were so pleased with the service we received from this business. He went above and beyond to help us find the perfect mattress.”
11:30AM - 7:30PM
37055 S Groesbeck Hwy Unit L, Clinton
Mattress Stores
“I have never had such wonderful customer service. I felt as if I was related to the staff. What I was promised, I received from start to finish of the entire process!! I would recommend anyone looking for affordable furniture to deal with this particular location!!!!”
“ROBIN MONTAGNE IS AMAZING AND JUST A BEAUTIFUL SOUL!!!!! I went into the store with no expectations of actually buying or finding a mattress I liked let alone wanted. She instantly made me comfortable and not once tried to sale me something just to make a sale. She went thru the financing with me and just everything went smoothly, I’ve been searching and looking for a mattress for over a year and was just never found anything in my budget or the right mattress type I needed….. that ended today and Robin is the reason…. THANK YOU ROBIN ????????”
“Recently, I spoke with Mike regarding the draining and removal of my waterbed in IL. I was very pleased with his kindness of trying to help me as much as he could over the phone AND he also mentioned that he would do everything he could to help, which might have included him coming to Chicago, if necessary, to do it himself.
That phone call gave me peace of mind in case, I did not find a solution.
From that experience with Mike, I am very impressed with the wonderful gentleman he is and I bet everyone around him loves him! I can only imagine how wonderful he is with his local customers. Way to go Mike!”
“My wife andI went to the Sleep Number store in Sterling Heights, MI on Hall Road.Sales Rep Bobby was well versed on the Sleep Number bed lineup. He quickly and confidently answered all of our questions. I was able to test the mattresses while he described the features in more detail. He also shared the return policy with us. We are having issues with the Gardner White's return/exchange policies for my wife's new Tempurpedic mattress. Beware! They don't tell you that you HAVE TO BUY their mattress cover at the point of sale to be eligible for a return/exchange and to be eligible for the 10 year warranty. She has a mattress pad already, but was not made aware of that policy, and was told she cannot exchange the mattress even though it was delivered this morning. Sleep Number mattresses can be exchanged after a 60 day break in period. There is a small fee for pickup and removal of the returned/exchanged mattress, but I can use my own mattress pad, if I want, or purchase a new one at their store. Return/exchanges are NOT tied to any accessory purchases!Bobby did not press or bully us into a purchase. Two of my sister's have Sleep Number beds and they love them! I am confident that I will love the Sleep Number bed, and that Bobby will help me through any issues I might have. Excited to get my new Sleep Number bed! Thanks Bobby!”
“Was expecting to spend my entire day searching for a mattress for my child, but after stopping in mattress king I was able to find what I was looking for at a great price. The service was wonderful and I’d highly recommend. I didn’t feel attacked/ pressured like you can get in the larger chain stores either.”
10AM - 5PM
45490 Utica Park Blvd, Utica
Mattress Stores
“I love this store! We've made three purchases in the last year, and are considering a fourth.They have quality furniture and we're very pleased with the pieces we've received.Very happy to find furniture that's MADE IN AMERICA! ❤️??”
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“The Foam Factory is awesome! I purchased my mattress from them several months ago and it is the best foam mattress I’ve ever owned by far! The customer service was great and I received my mattress early as well! They went above and beyond! I will be using them in the future and I’ve already recommended them to many people! This is your best bet if you’re looking!”