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March 2024 by Heather Lathers
Banks know they have the upper hand, which is unfortunate when you truly need help. Nearly every employee at this branch treated me less than kindly during the time of probate when I was vulnerable and grieving. The mortgage group is not functional. I only got stuck working with this "credit union" because it's where my late husband had his account and mortgage. They were happy to take my money, but never ready to help. Don't give them your money or your trust. It will end badly. It took me going to a different branch and strangers to get assistance and results. Shame on you for not working like you should.
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December 2023 by Donna Petrilla
Very friendly and welcoming branch. Knowledgeable staff and excellent rates. Although busy there is seldom a long wait time for service. It is always a pleasure to do my banking here.
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August 2023 by Emma Gallinagh
Mark Jansen was so extremely helpful, informative & nice!I walked in without an appointment & never once felt rushed. He made me feel super comfortable about asking as many questions as I needed to - was very honest & I am very pleased with my experience at this branch.
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February 2023 by Quality Solutions
Not a bank for the people!Don’t let the fact they call themselves a credit union confuse you.
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May 2021 by Pat Dietz
Fantastic customer service. Jennifer was very helpful
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April 2021 by Mark
If i could give 0 stars i would. If you are looking for a auto loan or any loan at all, do yourself a favor and go elsewhere. Especially if you have a lady named Tiana working with you, it seems like she can’t even use a email, nor is she knowledgeable about any of the tax forms that was requested by underwriting. All in all a terrible experience at this credit union. I have a existing auto loan open with them now that i am going to pay off in full and close the account. If you want great service with people who actually care about you, and return your phone calls go to Unity Credit Union.
