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December 2023 by Tyler Koepkey
This place is one of the best Pizza Huts I've been to in Michigan. The staff was very cordial and expedient. It was clean and my pizza and bread sticks were perfect.
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August 2023 by Anita
This location is permanently closed
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March 2023 by Alex J.
The big New Yorker has melted and unmelted cheese, Breadsticks have to much garlic, and pepperonis is basically a bowl of grease.
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November 2022 by Matt K.
Very disappointed in this place. Ordered two pizzas and cheese sticks on a Sunday evening for delivery. After waiting an hour for delivery (note I live less than one mile from this place), the pizzas showed up cold and one was missing slices. Then when I called, no apology was given. Only an offer to either refund a portion of my money or wait another hour for another pizza to be delivered. I drove to the store to show them how the pizza showed up, and still no apology. They remade me a pizza and credited a portion of my bill, but none the less, I will never order from this location again.
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April 2022 by Jessica S.
For $34 I expected better. We did a large pan double cheese with green peppers. Veggie thin crust. The help on the phone was clueless. Veggie was so bad that we threw half of it away. Will never go back
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January 2022 by Tre Pickett
Have had 3 deliveries take over an hour. One of those delivery orders was given to a doordash driver, that made multiple stops and brought cold pizza 36 minutes after I received a text the dasher was en route. Had to wait on a carry out order as well. Went in to go get it at the ready time and was told it was just being put in the oven. Not ordering here again. Tried to give them benefit of the doubt, but they are just SLOW.
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March 2021 by Amanda C.
They are breaking the law! They forcefully "requested" me to park in the handicap spot for curbside delivery. When I told them that made me uncomfortable and I would not do that, the man I spoke to became very irritated and said "this is how we do ALL curbside deliveries" I refused to park there. They were not happy. I called later to ask the manager Sandy about that practice stating that it was uncool and it's against the law if you don't have a placard. She then angrily informed me there were other handicap spots AND "you're only there for a minute, it doesn't matter". Then she became so hostile with me once I repeated that it is against the law to do that, she hung up on me. Will never order from this location again.
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September 2020 by Randy H.
DON"T ORDER ONLINE!!!! It is full of errors! At the end it told me order could not be processed. Then it charged my credit card twice. I spent 45 minutes talking to four people trying to get this straightened out. Finally, I was told to take it up with my credit card company, which was another hour on the phone. 2 of the people tried to help but didn't know what to do. The other 2 were rude. Ended up ordering from Dominos.
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May 2020 by Lauren K.
Pizza tasted like cardboard with cheese on it. Unorganized when picking up- I pushed the button in my email to have it brought out to my car, waited ten minutes then went in. Employees had masks half on. Nice.
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April 2020 by Guadalupe P.
I've never given a bad review before but I got a pizza from here earlier today and it was so over cooked, no sauce, crust was super rock hard as well as the toppings. Not satisfied at all!
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March 2020 by Mike M.
Nope nope nope nope nope nope nope. Your app makes an error, and blame me for ordering wrong? Nope! Your manager really has a way of treating people like trash too. Offer my a 10 dollar credit and then deny it next time I call?! Way to make things worse! Pizza Hut it circling the drain anyway. No one out pizzas the hut? Wrong! All kinds of places are out pizza-Ing the hut. I'd rather order from a one location, just barely getting by, hole in the wall pizza joint any days of the week! You can tell when the dough is fresh and not out of the freezer. I can say that I'll ever order from you ever again.
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December 2019 by Jackson Autina
crust is really good
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December 2019 by Brianna Syacsure
I just got my 2 Medium 2 two topping pizza and its cold and burned
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June 2019 by Tracie G.
I have no idea how you take a pizza out of an oven and think it's okay to deliver looking the way we received our pizza. The green peppers were BLACK on the pizza. Not green and the crust was so hard you could barely chew it. We ordered pizzas from this same location about a week ago and they were so fresh and amazing that we just had to have it again but...... I guess neither the person preparing the pizza nor the one boxing it took pride in their job. It's unfortunate to know there are people here preparing your food who don't care what they are sending out. I hope in the future this issue is resolved!
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March 2019 by Ryan P.
Definitely a 1 star from us. If i could give zero i would. We ordered a medium pizza hand tossed with pepperoni and the double order of breadsticks... Well i drove there to pick it up from New Baltimore and when i got home what i got was a thin crust, well done pizza and the bread sticks as well are over cooked. We are absolutely NOT happy with this. Sure i probobly should have checked the box before i left.. But this happens alot to me where our order is always simple, cannot Fk it up... But this was very much a disappointment. We do not plan to return.