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December 2025 by klrietsch _
LOVE the Mobile Mechanic service…makes getting my car fixed so much easier!!!
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December 2025 by Lawrence Horan
Very friendly and knowledgeable staff. Enjoyable experience at the dealership.
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December 2025 by Betty Loshbough
Appt was esay to make. Work was done on time. Everyone was very professional and helpful.
Thznk you
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December 2025 by Dan Justice
I have always gotten great service from Milne Ford. I’ve been doing business with them since 1998.
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December 2025 by Dan S
This is related to the service department and requested from the survey that was sent.
I brought my expedition in for the complimentary oil change which was arranged during the purchase of the vehicle from Russ Milne. The service department did comply after much warning that I still may be charged.
That being said, I believe the tires were rotated as I am now missing an air valve cap. I believe there is additional maintenance required on the vehicle based on reviewing the invoice (not discussed with the service department). I am still waiting on the multi point inspection which at this point I most likely will not be receiving. Hopefully the brakes are okay - wouldn’t know based on my experience here.
Would I recommend the sales floor - absolutely. Jason was great. Would I ever drive for service here again - no, never. What a waste of my time and energy. Should have taken it to the quick lube next door.
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December 2025 by Jim beaudoin
Very satisfied as usual with the dealership and the great people.
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September 2024 by K J
I had a great experience with Russ Milne Ford. I worked with Mike Brown. He was very polite and accommodating. He worked to find me the exact truck I was looking for. Very honest salesman I’d say. He has a calm way of explaining things and answering questions. Very good communication on the phone, text and email. DISCLAIMER: Read through your deal breakdown line for line Before you settle on a price. Especially if you are talking over the phone. There were dealer installed items added in the price that were not mentioned to me at all. I assumed I was getting what was on the window sticker. Not window sticker plus these extras. Had I known that I would have had them not included and my price would have been $10 less a month. Really soured the experience bit.
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September 2024 by Patricia Evangelisti
Mike the greater, write up, was great. He had all the info and was very through with the initial write. Mike contacted me every step throughout the repair process. When all was done, I needed a ride from home for pick up. Mike arranged for a wonderful driver. The whole experience was great. I would definitely recommend.
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September 2024 by Elizabeth Muscat
Excellent service. Bob was super nice and professional! Ty love this Edge!
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September 2024 by Franko Gabbara
Great deals, great communications, and on point. Bryant was excellent all around. Delivery on time, and no time wasting!
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September 2024 by John Cory
Only complaint was the dealer could not fix the CarPlay connectivity issue, but I don’t think it is their fault. It seems to be an issue with all new Ford products that has no current solution.
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September 2024 by Anthony Meola
Have been going to your dealership since 2007. People are friendly. I can save money going for service elsewhere, but I know I will only be getting what I need in the service department.
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August 2024 by James Rapelje
Drew McCraken, our salesman at Russ Milne Ford, is just the best. Everything was managed well, communication was excellent and we strongly recommend him. The entire crew was a pleasure to deal with. All went well and we recommend Russ Milne Ford thank you.
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August 2024 by Gary Kott
Had a great experience at Milne leasing my new vehicle. Go see Tony, he is great to work with!
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August 2024 by Brian Wudyka
Dino Polisena made it a great experience. He was helpful, courteous, and prompt.
