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November 2023 by Robin Anderson
I called the post office to check my address, but unfortunately, I am having trouble receiving my postal mail and this post office doesn't answer your phone calls to get problems fixed in a timely manner.
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November 2023 by Lexi Filburn
I have been expecting a package to be delivered for 2 weeks. The last update I got was that it was at the post office ready for pick up. Also, this isn't a slight at this specific location, but if you track a package all it told me was that it was at my local post office... Considering that place is a little hard to find, an address would've been nice. But I've stopped by here twice, and both times they told me it was on the truck, but also that it didn't have a unit # on it, so it can't be delivered. So why, if it can't be delivered by truck, is it being sent out everyday so that I also can't pick it up myself. They took my name and phone number a week ago, but I haven't heard anything. And every time I try and call I just get the busy tone.
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November 2023 by Catty
I was helped by a very friendly worker guy in the parking lot when i was lost. Also, the worker inside at the door (Masu?) was very friendly and quickly got my package pickup for me.
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November 2023 by Eve Adams
0000 STARS THE WORST POST OFFICE LOCATION IN MACOMB. THEY KEEP DELIVERING MY PACKAGES TO THE WRONG ADRESS OR WRONG LOCKER. WORST SERVICE EVER...
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September 2023 by Nicholas Bahri
bought something and it says it was delivered, never was delivered. bad customer service.
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September 2023 by James Ramsay
This place is a Joke. I had a FedEx package delivered to my house and my fill in USPS driver took my package. After a week of being told that it may have been sent to Pontiac distribution center I got the Macomb county sheriff involved. I showed them the video of exactly what happened. I received a phone call this morning from an investigator and wouldn't you know my FedEx package miraculously ends up on my front porch a few hours later. Seems like I'm not the only person with this type of experience. This place needs some serious restructuring.
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August 2023 by Emily McEwen
A lot of issues with my mail. Online requests don't seem to reach the staff at this location.I have a package marked delivered on Friday and I've been trying to track it down without avail and my mail hasn't been delivered since Thursday.
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June 2023 by Mick Sibinovic
This is not a full service site. But you can drop packages off here and expect them to get scanned and en route faster than a non traditional USPS location. It is kinda hidden behind a brown building directly across the street from the car wash.
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May 2023 by Brittany Flowers
Never answer tall older blonde lady is beyond rude won't deliver my mail cuz it's block and she only says that cuz she can't drive up to it cuz she doesn't want to get out of the mail van but then gets out and delivers my Neighbors mail cuz she has a package soooooo rude and then no one does anything about it but encourages it by keeping her as an employee
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April 2023 by Jhermel Morris
They honestly deserve no stars. I’ve had plenty packages never delivered and they never have any answers to my questions. They have a phone but what’s the point they never answer no matter what time you call. Mail carriers constantly deliver mail to the wrong house I wish I could use a different annex center
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April 2023 by Kim Spreeman
Stopped in the other day to pick up a package.... The gentleman that helped me was so kind and went above and beyond to track down my packages! Even turned out they were attempting to deliver a second time. Thanks for the extra help!
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April 2023 by Oriana Vernon
This place is so ratchet. The hours posted on the website do not reflect the day to day functioning hours. For the past couple of years there's always some irritating situation i encounter here. Long waits, unable to get a receipt, bad attitudes etc. I just tried to call to see what time they close today because last week I went over there and the doors were closed and locked when the website said they should've been open.
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March 2023 by Milo Briggs
Have a package that needs to be picked up but I’ve called the post office 15 times today and can’t get anyone to answer so I can make sure this is where it is. Very frustrating to say the least. I’d give less than one star but that’s not an option! Typical post office!
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January 2023 by Ahren S.
It's not like we need anymore paper products that advertise a business we don't know about, that goes right into the trash and then off to the garbage dump. USPS litters more than it helps #nothanks
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January 2023 by Bob Kohut
I went to this USPS office today with a notice that UPS had delivered my package to them on Nov 21. I was told by the lady at the door that UPS is "lying" and they haven't received the package. She added that UPS does this a lot. I then went to a UPS store and they checked there computer and it showed that my package was delivered to the Macomb USPS office on Nov 21. Who is lying?? Based on my past experience with this post office last Xmas when they delivered my Xmas stamps in January after being ordering 9 weeks earlier in Oct, I'd say this post office is. This USPS facility is the Worst run office in Michigan. Is there no accountability for federally run businesses! Maybe it's time to think privatization.
