-
November 2023 by Male Versions
Fadi is a horrible employee, I will never come back here again
-
November 2023 by Alexa Locchead
They sold my fiancé and I a faulty banger it was used once and it literally fell off at the stem. No cracks or chips literally just fell off. They will not replace it and when this has happened in the past wild bills always replaced faulty materials. I don't know if something changed but I am so disappointed.
-
November 2023 by oop oop
Homophobic management. Have been harassed multiple times by the employees and have been called slurs by them as well.
-
November 2023 by Antonella Di Palma
Fadi is #1! He always helps me with his beautiful smile (and good looks!). He is very helpful and professional!
-
September 2023 by Antonella D.
Thank you Fadi! It was a pleasure to meet you yesterday! You are very professional and kind! They are lucky to have you!
-
July 2023 by Jordan Nunes
Very unprofessional, I walked in about 2 days ago Ryan had sold me a vape which he promised that it would last for about a week, 2 days in the vape died, not my moneys worth and was told a lie.
-
July 2023 by Steve W
Fadi knows what he selling. (Which is important to ALL customers). Ryann brought to my attention a huge discount that was coming to me do to my frequent patronage. Fadi and Ryann are excellent employees!
-
June 2023 by Nick D.
Employees are relentless with upselling. Just let me shop and don't follow me around.
-
May 2023 by Raydell Lyons
Had a great experience with Matthew! He's the goto
-
April 2023 by Jerry Davis
Great cigar selection fully stocked humidor! The store is very clear and stocked and well organized the employees are very helpful and courteous to the guests. They carry everything a smoker would need and even more.
-
April 2023 by Ryn J J
Will never go back to this place! If i could give zero stars i would. Sold me the wrong vape item once i opened up the package I realized it was the wrong item. Went back to the store within 30 minutes to return the item and management said they cant do a return, cant do a store credit. I even asked if they could do a gift card for half of the amount I paid and he said no to all options. The manager did not care that he lost a customer just shrugged his shoulders and kept saying sorry nothing i can do. Terrible customer service and terrible management.If you want a great Vape/Tobacco store to go to i would suggest Breezewoods (23 mile Card Road/Macomb). Has way better prices than the rip off Wild Bills. The customer service and the care that the management has towards customers is amazing. Explained the experience that i had at Wild Bills in Macomb MI (21 Mile Romeo Plank) and the manager from Breezewoods could not believe they treated a customer like that and he felt bad and ended up giving me a free vape kit and half a vape juice bottle. Top notch company! Ill be spreading the word to others about Breezewoods Smoke/Vape Shop. Will never recommend Wild Bills to anyone
-
April 2023 by Jamie MeMe
The staff is very knowledgeable about all products. Fadi is great always helps if I have questions about a product.
-
April 2023 by Salvatore Dimercurio
Best smoke shop in macomb township. Been coming here for years great store and people!!
-
March 2023 by Ryan W.
Will never go back to this place if I could give zero stars I would. Sold me the wrong vape item once I opened up the package I realized it was the wrong item. Went back to the store within 30 minutes to return the item and management said they can't do a return, can't do a store credit. I even asked if they could do a gift card for half of the amount I paid and they said no to all options. Terrible customer service terrible management. The manager did not care that he lost a customer just shrugged his shoulders and gave me the I don't give two shits look. Anyone seeing this go to Breezewoods smoke/vape store on 23 mile and Card road (Macomb). Awesome customer service, way better pricing on everything and their vape juice is $14.99 all day everyday. Told the manager what I experienced at Wild Bills and he felt bad that something like that happened to a customer so he gave me a free vape kit and half off my vape juice
-
November 2022 by Jay Lazy
Bought a cartoon of cigs asked for shorts he gave me 100’s wasn’t out of store 10 mins walked into cvs. Checked my bag went right back in asked if he’d switch to the shorts. He told me there the same & that I asked for 100’s I don’t smoke 100’s never have. I’ll spend my money elsewhere.