ADT Security Services
Hours:
1400 E Avis Dr suite b, Madison Heights MI 48071 Hours
About ADT Security Services
ADT Security Services is a prominent provider of security and automation solutions for homes and businesses across the United States. The company is dedicated to making security accessible and offers 24/7 customer support to ensure rapid and high-quality responses. Customers appreciate the company's focus on customer service, with many highlighting the professionalism and helpfulness of its staff and technicians. Long-term customers have expressed satisfaction with the service, noting peace of mind after years of use and positive experiences with system upgrades. The installation process is often praised for its professionalism, with technicians explaining system functions clearly and respecting customer concerns. Staff members are described as courteous, respectful, knowledgeable, and not pushy, making the overall experience positive. When issues arise, ADT's customer support demonstrates commitment to resolving problems effectively. Customers have reported that representatives take charge, send knowledgeable technicians, and follow up to ensure issues are fully addressed. Overall, ADT is recognized for its reliable service, attentive customer care, and dedication to helping customers feel safe and empowered.
Most Recent Reviews
June 2023
Beth Nickels was awesome to work with. I was so glad to have her support and guidance when trying to schedule service. Beth made things so easy… one call and the rest was easy. Always fast to respond and coordinated all the necessary steps.
May 2022
We have had ADT for about 10 years and we have had nothing but great service and peace of mind. We recently upgraded the system and absolutely love it. Customer service and the technician were both professional and helpful.
May 2022
Michael T was the most professional install tech I've had as he explained every step of the install and explained how the system worked. I'd recommend Adt to any who need security system and Michael T specifically
More Comments(45)
- Madison Heights, Michigan
