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February 2023 by Google user
No atms outside
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February 2023 by Franklin Olterman
No atms outside
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November 2021 by Susan H.
This bank is the slowest. Painstakingly slow just to add another person to an account.
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April 2021 by Sharon Page
Just live the customer service
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June 2020 by A A.
This used to be one of the best banks anywhere when Camille Sawdon was running this branch. I was told by a teller that Camille left Bank of America and every single employee save one also left. They were replaced by horrible employees and the new employees don't give a F about anything. Just pull your money out of Bank of America and its subsidiaries. Go to a credit union.
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March 2020 by Val M.
The teller was extremely rude and was not helpful in the slightest - she had absolutely no response when I said "Hello, how are you today?" She stated that she could not help me with what I needed and when I asked questions about what to do next, she simply said "I don't know but I can't take those." Even after experiencing her lack of knowledge regarding her work, I said "okay, thanks for your help, have a nice day" and still nothing. I will not return to this branch and would not recommend it to others.
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May 2019 by Edeeb A.
Horrible horrible customer service only bank I know that requires a I'd to deposit a small amount
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November 2018 by Andrea W.
The automated answering service is really terrible. It takes forever to actually speak to a person. The online banking is not very good either.
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August 2018 by Khoa L.
This bank is the worst bank I ever go.. I went sit down wait for 30min the lady she was sitting at her desk looking at me n l look at her for 30min.. she finally stand up ask me can she help me I say I need ur help i lost my atm card can u apply me a new card she told I don't need it I say wat? I lost my card I need u close that card n send me a new card , she say I don't need a new card I was very mad in my mind I know she being lazy n don't want help me .. her name Camille she mean n lazy.. I left there I went to Bank of America on 14 mile they was nice n help me all my problems.. I will never go on 12mile
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May 2018 by Vince P.
Let me add to the consensus. Thought it was a fluke last time I was here that only one teller working. From the other reviews and my current experience this appears to be regular occurrence. No drive through window and only one teller. Amazingly poor service.
