November 2021 by Kelly S.
I stopped in at the location on 12 mile and dequindre and ordered a Peppermint mocha, croissant sandwich and a muffin. The coffee was horrible and I think the croissant sandwich was moldy. I don't know what it was but the first taste was disgusting. I spat it out and had to use.mouthwash ti get the horrible taste out of my mouth. I will never go back to this location again.
November 2021 by Nicole Harris
The employees are rude and there’s a 50% chance your coffee will be wrong. Worst part is, if you ask the employees to correct your coffee they get upset.
October 2021 by Courtney S.
No complaints. DD donuts and coffee are way better than Tim Horton's in my opinion. My coffee was good and I got some Halloween donuts for my son and I and they were super cute and tasty ?.
October 2021 by Richard “Richie Rich” Karaczewski
Good coffee and food but the customer service is not very good! Rude workers at this location! But not as bad as the one on Mound Rd just north of 13 mile rd.
October 2021 by Emdad Ahmed
Excellent service. Adequate parking space is also available.
October 2021 by Alicia Purser
Associate being trained was friendly. This location seems to be in the rebuilding staff phase.
October 2021 by Michelle M
Couldn’t get anyone to answer the phone during “open” hours.
October 2021 by Sloane Lyons
Best Dunkin' Donuts around! Staff is always super friendly and quick. Love my iced carmel craze latte! :)
October 2021 by Teresa Alvarez
Honestly it depends on the day and who is working but that's any DD. It's a roulette game. Today, i did a mobile order for the free coffee day and turned out amazing. Tasted great. 2 coffees. Service was less than 7 minute pick up time.
September 2021 by Cecilia Lachowicz
They’ve never been able to make anything but a black coffee correctly and I mean I’ve tried over and over again giving them the benefit of the doubt but, it’s like they’re not even affiliated with Dunkin it’s so off base.
September 2021 by Venus Wilcox-Rankin
they have great service employees are kind and takes time to explain different types of coffee drinks
September 2021 by Thomas Bell
I ordered a a bagel and I recived the darkest bagel burnt chard and way over done thus place is under par and unacceptable expecially being a former dd worker doing this very job this was pitiful not satisfied
August 2021 by Rob2 Bryson Mr.B
Thanks good folks of Dunkin for your good customer services.
August 2021 by KatOmt thomas
Is parking lot is horrible they have so many potholes including In their drive-through lane. The employees in the morning are are kind of rude. They took my order and told me to pull around without giving me a total on the cashier open the window held her hand out while looking at the screen and gave me my total didn't even make any kind of eye contact and then the older gentleman that works every morning comes over hands me my food and without even a have a nice day shuts the window before I could even say thank you. They have no customer service etiquette.
July 2021 by Capri Janene
Went there for an afternoon pick me up and noticed that there were flies on the donuts (pictured below). Service was super slow and out of ingredients. Bathroom is not open to the public, not even paying customers. The manager was extremely rude about it and gave no explanation. Never going back.