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February 2024 by Sierra Mann
Customer service is an absolute joke compared to the lowes right next door. Huge line of people waiting at customer service. Took me 30 minutes for a simple pick up. They don't even have the items at the front and the poor workers have to run all over trying to find stuff while a massive line builds. They definitely need double the staff at the customer services desk and a streamlined order pick up process. Home depots competition. Is miles above them in this regard.
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February 2024 by Vitalii Korytan
If you want to buy electrical wire, then don't buy it from this store. At first you ask for this wire in the electrical department, but they send you to the pro desk, when you come to the pro desk it turns out that they don't have the keys to the lock. At the same time, I am Pro Xtra Elite.
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February 2024 by james dennis
***DO NOT BUY APPLIANCES ***I purchased a washing machine 1/27/24 to have delivered 2/1/24. The machine was delivered with a huge dent in the side of it. I was told by the delivery driver that they will send me another machine to replace this one since it's damaged and someone from Home Depot will call me to set up a new day. No one called, so I had to call them to complain to get a new date, so it was set a week out 2/9th again no call on delivery time frame I had to call and get a time frame. The new machine arrives again and this one has a dent in the front. So I turned this machine away because who wants to pay for a brand new machine that's damaged. Again no one calls me I had to call home depot and complain to get answers, the rep said that a new machine will be delivered on 2/16th and I had to wait for the delivery company to call me with the time frame of course no one called so I had to call them to see what time frame will they deliver the machine and this time the rep said they didn't have to be delivered but canceled I explained to him no I was to be getting a replacement for the damaged machine. The rep looks into it and then comes back and says his mistake it was set to have a new machine delivered, but it's on back order and set to come 2/21st. So for obvious reasons I asked for some sort of compensation for this inconvenience he said they are allowed to compensate up to $200 and that I definitely qualified to get the full $200 due to the circumstances. The rep said that after the new machine arrives with no issues, call back to receive a refund. So today 2/21st I finally received my washing machine without damage, and deliveryguys stayed to make sure everything worked properly. So I call Home Depot to receive my credit and to my surprise the rep is telling me that my account is only noted for 5% credit on 2/1st but he can give me 10%, of course this is unacceptable so after I had to express how unhappy I was with Home Depot and this whole process and customer service the rep was "spoke to his supervisor" and I was able to receive the credit of $200 which I was told I would receive and to be honest definitely deserved. WILL NOT BE A RETURNING CUSTOMER.
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February 2024 by jason martin
Always easy to get in and out of this Home Depot fast and it's located right next to the freeway!
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February 2024 by Leena Johnson
❤️
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February 2024 by Toddmi c
Always have what I need in stock. The team there is always helpful and everyone always says hi. Great customer service ?
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February 2024 by El Brujo Marrón
Was in and out in 19 minutes...thanks to some AWESOME ladies! Thanks.
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January 2024 by Matt J
Decent selection and helpful staff, but every time I go there you encounter extremely long lines. Often there is only a single person operating the self-checkout. I try to avoid this location if at all possible because of the check out lines.
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January 2024 by Anne Jurado
Needed a couple of extra keys made since our rental only provided one. They have 2 keying machines, 1 of which is not in use/does not work. We had assistance operating the machine, everything went smoothly. Staff was nice.
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January 2024 by Rob Vanluven
Good. Selection
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January 2024 by Susan Clayton
My go to store.
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January 2024 by Steven Dresden
Best place to get anything you need at decent prices
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January 2024 by H. K. S. de Zoysa
Better place buy everything you need for house
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December 2023 by Randel Meisner
It's a Home Depot
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December 2023 by none
Out of seasonal items early. By your tree in October wth
