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September 2021 by Crystal Johnson
Do not ever use Home Depot for projects that require installation. They installed damaged doors and are now making us jump through hoops to try to get new doors. They never inspected them before installation. Terrible customer service.
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August 2021 by Deb Moeb
Huge..big garden center and I got help TWICE! Very helpful and easy to find help most importantly!
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May 2021 by Erika Mejeur
Ordered a product which showed “1 available” online. Our credit card was charged full price right after purchase. After 5 hours (mind you this is 3 hours after their promised 2 hour contact window), we were told our product “was not available”. The reasoning provided by the knowledgeable associate was “it must just be a website problem”. No offer for any sort of solution for the large mistake on Home Depot. To top, we were advised our refund would take 1-2 weeks for processin
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April 2021 by Jeffrey Fraser
ordered a tankless waterheater.great fast service.ty
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October 2020 by Basia Tomaszek
Complete false advertisement inside the store and a rude, not helpful nor understandings Store Manager “Matt” who says he is the highest level of escalation .
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May 2020 by Lora Treezel
go to a different store, I ordered a portable air conditioner and decided to be safe and drove over to make sure they didnt sell out. and just as I expected all were moved to the front and flying off the pallet, went to customer service to check. they did bring down another skid but never thought to bring one over and then just started to wait on the next person inline. WTH didn't undo the shink wrap nothing. So other customers just began wripping the skid open. Had we not seen this happening and quickly grabbed one. Terrible customer service.
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March 2020 by Daniel Tomlinson
I will never be returning to the Madison Heights Home Depot again. I ordered CUSTOM made cabinets and when they came in they were not the correct sizes. They would require more millwork. Karen, the manager in Kitchen Cabinets, told me she would look for my actual order another day. I told her that was unacceptable and she rolled her eyes at me and then told me this was my issue and everyone knows cabinets have to be adjusted in the home after they arrive. They then got Ma
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October 2019 by Mommie Grant
the customers are enjoyable and some associates are hilarious
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September 2019 by Michaela Russell
I was dropping my son off to work but I did get some flood lights and the young man was very helpful 😎✌
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August 2019 by Jason Phaup
the free coffee is absolutely to die for u should try it if u havent. sorry was just putting words in the get to 25 words lol
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July 2019 by Matt York
This place is Ridiculous don't waste your time just go to Lowe's across the street
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June 2019 by Michael Eroyan
I work for Home Depot and couldn't love it more. Constantly making customer's happy and learning about all the products really gives me a sense of satisfaction. Highly recommend shopping with and working for The Home Depot.
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April 2019 by Colleen McClue
This is the worst eff up I've had from The Home Depot so far...
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October 2018 by Bryan Stowe
Total garbage that Home Depot is going to so many self checkout and employing less cashiers....good thing for Lowes or Menard's
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July 2018 by Julia Hickling
The worst. I bought a grill a week ago for the holiday. They told me they'd assemble it for free and that it would be ready in time. I even called a few days ago to confirm and the associate was dismissive. It's the 4th of July and no grill. �