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December 2023 by Kimberley Smith
Great customer service. No problems at all.
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November 2023 by Paul Novak
Deception and incompetence. Bad experience.I had some CD's maturing, so when I asked the current rates for CD's I was told there was an 11 month at 5%, a three-year for about 5.5% and a five year for about 5.8%. I was NOT told that the three and five year plans were annuities. It wasn't until after I chose the five year plan and the process began that I first heard the word annuity (which then I quickly declined). I don't appreciate being lured into something that I didn't want. If you are trying to sell me an annuity, then say so up front!I decided to combine three of the CD's into one. At that point, I should have gotten a new “certificate of deposit” document with a printed total of the three that had just matured. Instead, I got a “renewal document” with a printed total of one of the three CD's and two HANDWRITTEN numbers from the other two!! Over the years, I have had many CD's at many different institutions. This was the strangest encounter I had ever had. When I questioned Zack about all this, he appeared annoyed and said he had another appointment. I later went to another branch to verify that the transaction was legit.For many years, I had the pleasure of dealing with Deanna Smith at this branch, but sadly she is no longer there. First and last time dealing with Zack. I will definitely not deal with this branch again 11 months from now. Nor will I ever trust Huntington again.
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November 2023 by Valerie Moran
Came in to open an account. RUDE teller who stated that they: "didn't have time for that." Diesnt have time to do her job? Perhaps she should not work there then. I will happily take my business elsewhere.
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November 2023 by Kris Szok
ATM always broken
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October 2023 by MUFASSIR ALI
This branch Have lots of racism.
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October 2023 by John Johnson
I don't even want to give them one star. Literally every time I come to this bank and use the atm, it is down in some way. Withdrawing money is always down when I need to withdraw money. And when I need to deposit money into the ATM it is always down, literally every time, I come here it is always an issue with the atm.
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September 2023 by Gearsparks (Tina)
Sidney is amazing ?, very patient and understanding with my issues.
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September 2023 by Ajitpal Singh
I do understand the other staff may be rude. But if you see the Sandra Gadda and Patti you won’t be disappointed and for Notary look for Deanna, very nice lady.
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June 2023 by David Wilson
They need to shut this branch down. I don't know who's the manager or what's going on. But the ATM is never ever available every time I come. There's a problem with it if you cannot provide the service shut the bank down. Do not get inconvenience customers shut it down that way. We know to go somewhere else. There's a headache a pain to know that you guys keep. Having a bank open but the a t m is never working
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May 2023 by Urban Dave
ATM always broken staff offensive charge you for everything finding a new bank maybe chase
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May 2023 by Heather Finney
It's a little slow, but the teller super friendly!
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February 2023 by Katlyn Vargas
On at least 4 different occasions I have come to this specific huntington bank and I am unable to pull money from the ATM. Very Very inconvenient that i am unable to obtain MY money. How hard is it to do YOUR job?
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February 2023 by Mary Johnson
I frequent this branch monthly. On more than one occasion, I've witnessed irrate and abusive customers that were handled professionally and calmly by the bank manager at this location. The branch is always very busy when I visit, the staff work diligently to complete transactions and are always polite and acknowledge and apologize for long wait times. It is my belief that the negative reviews for this or any bank would most likely be by individuals who don't follow banking procedure but expect their transactions processed regardless.
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January 2023 by Robert Burns
ATM never works! Barely ever accept deposits. For being a corporate branch they should be held at a higher standard!!!
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December 2022 by Greg Dudzinski, MS, LPC (Love Guru Greg)
First of all I love huntington bank and been a personal and business acct holder for yrs. By far the rudest customer service, tone of voice, etc. I see how the low reviews are legit! First and last time at this branch!