John R Appliance is a family-owned business that has been operating for years and is often described as an under appreciated gem, a treasure, and a hidden gem. The establishment itself is small, not pretty, and kind of dinky, with a cluttered and musty appearance, lacking a modern showroom or fancy lights. However, this belies a wealth of knowledge and experience in appliance repair and parts. The staff, including an older man known for his grumpy attitude and deep expertise, provides wonderfully helpful service for DIY repairs, offering precise parts and valuable pointers. The business carries appliance parts and tools, and while parts can be slightly more expensive than online, the service and information are considered more than worth it. They also sell refurbished and used appliances, with customers reporting getting appliances at a ridiculously low cost, a steal, with reasonable and great prices. These older used appliances are noted for lasting a long time, sometimes outlasting newer models. The family takes pride in ownership and operates with integrity. They offer delivery and installation services, where staff are described as the nicest people, entirely professional, and going out of their way to ensure setup is done with the utmost care and a standard of excellence. The team is capable, handling appliances with ease. While some mention the older man's gruff demeanor, many customers choose to focus on the helpful service and quality of the business. Overall, they are highly recommended for anyone in need of an appliance or parts, providing the best customer service and making quality purchases easy. It is a place for hands-on repair persons and those seeking value.
Very professional at the store and delivery/installation could not have gone smoother. Very pleased
July 2025
I wish I could give them 10 stars! This is a wonderful family-owned business, and some of the nicest people I’ve ever met. I called ahead, and they immediately let me know they had a solution. I brought my blower in and was in and out in no time. Great people, great service, and great work all around!
June 2025
Awesome people! instead of just selling me a fridge and making profit they told me how to easily fix mine and saved me money