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February 2024 by Jason Theodoroff
I love my beautiful apartment. Very friendly neighbors, management and maintenance are top notch. I highly recommend these apartments!
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February 2024 by Karlee K
Me and my boyfriend went on a tour yesterday and all I can say is Mo Bazzi the assistant manager was great! Soon as we walked in we felt welcome and got offered to get a snack and drink well we wait for our paperwork to start the tour process.. then he sat down and gave us estimates and places that were available to pick which was even more awesome! And on top of it we got to see the apartment that we actually picked on the brochure and also talked to us for a good 2 hours inside the apartment about everything! I definitely give this place a 5 stars including him! I can’t wait to be a new resident at the heights.. I’m really excited and looking forward to it!
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January 2024 by Ernest
There's a feeling, not being corny, a feeling of togetherness that resonates throughout staff and maintenance, it's my 1st yr in the Heights community, and they've been as courtesy and professional at a level I've never experienced b4. The couple of minor things that had to be addressed, practical things that occur, whether renting our if you own a home, which I have when I raised a family, they resolved the issues within 48hrs of request, were very thorough and clear in the description, and the repairs or replacement! It's truly been a Blessing to have become a part of the Heights family/community at a very stressful transitional stage of my life!
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December 2023 by Kyle Hillebrand
Moved in towards the end of October- maintenance is ridiculously fast with responding to work orders, communication with the office is quick and effective, and the entire staff is super friendly. It's also a plus that we've got killer proximity to lots of food & literally right next door to Meijer. Make sure to check out The Heights if you're looking around.
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November 2023 by Harrison Anderson
This desmes like a nice apartment complex I was refered also by choice of preference ifs ok ,6 months also like yesterday far as living concerns God love.
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September 2023 by Dan Duquet
If you are going to apply here, get a move in costs quote PRIOR to paying the application/administration fees. I toured an apartment with an associate who, I was later told, was filing in from a different location. I won't name that associate, but management knows who it is. I was told that my total move in fees would come to roughly $2,000 dollars. I do not know how that number was arrived at, but that is the number I was shown on a calculator and it seemed reasonable. I liked the apartment I was shown and the community seemed nice, so I elected to apply later that week. After paying the $200 administration fee and two $75 dollar application fees for myself and my disabled father, we were approved for the unit we selected and given a total move in cost of $3644.00. This was nearly double the amount I was told earlier. I have been in contact with Chantel who, to her credit, has done everything she could to rectify this situation, but "corporate" would not budge on that amount.Further, after expressing my frustrations with the situation, I was only offered a refund of the $200 administration fee associated with my application and NOT the $150 paid in application fees. This refund is going to be provided via mailed check at some unspecified time in the future. I am almost positive that it is not going to arrive at all unless I continue to pester the poor folks at the leasing office who genuinely tried to help me out.I paid the application and administration fees with the understanding that they would be non-refundable. I understand that this business is not obligated to return ANY portion of that money to myself and my dad. But I applied to this community under the impression that my move in costs would be nearly half of what they actually were. I have still not really received an explanation as to this discrepancy, except some throwing under the bus of the employee who toured me and is apparently from another location. I am not mad at that employee, either. He should not be providing tours to residents and giving estimates of costs if he does not know them and his leadership team should know that. Short-staffing/incompetence of the leadership team has left me out $150 and searching for a new place to call home again, and that is assuming I actually receive my partial refund of $200.TLDR; do not apply here prior to having the costs of moving in and recurring charges written down ON PAPER. They will not fix any miscommunication between yourself and their employees and will charge you for their own incompetence. Chantel is great, though.
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July 2023 by Ian Childs
I lived here from 2021-2022. I signed at The Heights in part because I really liked the leasing associate we toured with. Taylor was friendly, answered our questions quickly and was always helpful the entire time we lived there. The grounds, pool and club house are very nice and being close to Meijer was a plus. If you have small children there is a water park next door and also a nice dog park a short walk away. That being said there are drawbacks. “Luxury” is not a word I feel is appropriate for these apartments. Bugs were a constant issue (we were ground floor, although our upstairs neighbors reported the same to us). They do offer pest spraying and it typically worked for a week or two. You just need to consistently request it. In my opinion these apartments are overpriced. You can get a nicer, better maintained, similar sized or larger place for cheaper if you take the time to look around. I moved out to the area on short notice for work so I took the first place within budget that checked most of my boxes. If it’s within budget and you don’t mind over paying a bit then this is a nice enough place, but there are nicer and better priced options. I am giving four stars, because I really didn’t have any major issues living here, it was more just in hindsight once I was more familiar with the area that I realized I over paid.
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April 2023 by Ranam Kazziha
Great clinci
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March 2023 by Ricky Riggs
I’ve live at the heights for a year. And it was the best experience I’ve ever had living in an apartment complex , to the maintenance team being on top of everything and fixing the problem immediately. To the office staff being on top of making sure that my living experience was comfortable as possible made my life easier. I picked the heights based on the location, and the floor plan, Chantel was a good help with showing me around and also explaining how the heights keeps up their buildings and grounds in the complex. When also signing my lease was a smooth transition moving into my 1 bedroom the down fall it’s that I didn’t have a bathroom closet. Besides that issue this place is a 10 out of 10 and they also have an Amazon Hub locker as well.
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March 2023 by Angela Satterwhite
Very beautiful property grounds. Went to visit for a tour yesterday was handed brochures and told where to go. Not an actual tour. It’s quite funny to think about. So if this is how mgmt gives tours to people who don’t even live there I can only imagine how the actual residents are treated. Or maybe I’m judging a book by it’s cover but yeah we gonna keep searching.
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March 2023 by Mrs Dixon
The gas furnace works well only takes 5 minuets to warm up the apartment. The maintenance came over to replace the broken faucet and replaced it with a brand new faucet its soo beautiful. I'm so grateful the staff welcome me here to live in a wonderful community.
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March 2023 by MIN K
We are so thankful to be living in a community where the apartment complex actually cares about our wellbeing. The Heights really goes out our your way to feel welcome and takes care of the community who lives here. We are thankful for every second we get to live here. We came from nothing and now we live here and it’s been an absolute blessing. The environment is full of nature and everyone here so full of kindness. The newsletters and letters to our doors are super helpful and informative. Moving here is an absolute pleasure and we hope to live here as much as we can.
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March 2023 by Rachel
Beautiful community and both office and maintenance staff is super kind as well as prompt on issues. Thanks :)
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March 2022 by Ch Co
2021 EDIT:I had not had any issues with noise until I got new upstairs neighbors with 3+ kids that stomp around at all hours, have the TV volume as high as it goes, etc. The apartment itself does not have good sound reducing walls; it's all just an unwritten agreement with your neighbors that you'll be quiet and respectful. If you end up with good neighbors, you won't have issues, however the building itself isn't going to do you any favors when it comes to noise.It may just be my particular building, but in the less than three years that I've lived here, I have had far more than my fair share of plumbing problems. Gunk erupting from my sink, overflowing toilet, air in the pipes causing massive rattling sounds. I understand that fixing plumbing would inconvenience a lot of people, but for the price you pay to live here, properly functioning plumbing is certainly an expectation.Early 2020 review was 4 stars: For full disclosure, the complex is having a bingo game for entries into a raffle and one of the options on the board is to leave a Google review. I have in no way been required to write this and these opinions are my own.That being said, I have had an immensely positive experience here. The location is ideal with shopping, movies, and groceries all right around the corner. Maintenance is top notch, friendly, and speedy. I haven't had many issues, but when I have, maintenance came quickly and told me exactly what to expect.What you're really paying for is the great neighbors. I haven't had a single issue with noise or any other normal apartment nonsense. Everyone I have encountered here has been nice and respectful. The complex has a great pet policy, so there are lots of pups around (which makes the dog park next door super convenient)!I haven't utilized the clubhouse/gym amenities much. The gym is rather small, but the pool is fantastic. Very adult chill vibe rather than loud splashy kids.Overall, I would certainly recommend this to a friend!
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March 2022 by Aaron Marshall
I inquired about a living space here and Taylor was absolutely amazing. She gave me all the information i needed and went above and beyond helping me figure things out!
