U-Haul of Madison Heights offers truck rentals, trailers, and other moving solutions with friendly, professional, and prompt service from a great staff. Customers report easy pick-up and drop-off, with trucks in good shape. Many highlight the exceptional service from specific employees, who are described as going above and beyond, knowing the system well, and helping to save money. The location is noted for usually having the needed vehicle and is considered the most professional in the area. However, some reviews mention added fees not in the initial online quote, advising a final phone confirmation.
Arranged a trailer rental in May of '24. The experience was great. The workers were polite, quick, and knew what they were doing.
May 2024
Friendly, professional, prompt service from a great staff.
I took a star off solely for the company itself for adding extra fees when I paid that were not mentioned when I got my quote from the website. Next time, I'll get the final quote over the phone from someone on this excellent staff.
April 2024
Rob is the reason I drive out of my way to this U-Haul the man goes above and beyond to make sure I have everything I need vs 13 $ Ryan who don’t know how to do there job…
