October 2021 by Laura Ratliff
Only one person working and there was a line had to run and get my car in the shop and when I went back the store was closed just after 4pm
August 2021 by Sarah Avery Mancini (Sarah Avery)
I literally can’t express my gratitude for Jeremy, the manager at this location. After 3 phone calls and multiple failed attempts online, I came here where he worked tirelessly to get me situated with a plan that fit my needs and budget. As other customers came in, he seamlessly bounced between us all without even an inkling of stress. Jeremy, if you’re reading this, thank you from the bottom of my heart for your patience, your smile and for making me laugh after many days of stress!
July 2021 by Srikanth V
I went to store so that they can put my screen protector, but they screwed up. Untrained people working there
July 2021 by Michael Bugaj
Needed to get some more minutes/ unlimited minutes hated trying to do it over the phone. I was in and out pretty quick! Great one on one service, and was looking for recommendations/ suggestions!
July 2021 by Vicky Cox
Jerome was fantastic. So helpful, patient and personable. Fantastic deal on 2 ohonez.
June 2021 by Xiaolu Huang (Lulychee)
The people here are literally so rude and unhelpful and don’t know anything. Went to a different one down the road and had totally different experience and everything this store said was impossible the other store easily did
June 2021 by Greg Willis
Great experience. I would recommend others to shop there.
May 2021 by Constantin Raduca
Great costumer service,I’m a costumer for the past 6 years
February 2021 by Adel Attar
I wish I could give a negative 5. POS service from Jordan. Not sure if he had Covid or something after ordering my screen protectors. After following up 2x I was told he was sick. I have empathy. I understand. He or anyone else at the office didn’t reach out. I had to follow up. Then I can’t get there in his timely matter and he sells 3 out of 4 and wants to get defensive about it. Garbage customer service. Garbage AttitudeThis is exactly why you don’t buy from these authorized retailers. Buy direct. Some of these Franchise owners who employ there own people feel they can treat people any which they want.
November 2020 by Afzal H.
I walked in for a data plan and they tried to hustle me into paying 30% more than the actual cost with hidden fees. Just got to a corporate Verizon these guys who were working today are scum especially when people are struggling during this pandemic. Worst part they weren't even wearing masks. Im definitely reporting to the department of health.
November 2020 by Tony Elias
Customers be aware of this location the guy running it have a very bad attitude. I came in to store on Sunday afternoon 11/08/2020 around 1:30 I was with my cousin trying to upgrade 2 iPhone 12 pro when we walk in to the store the guy have no name tag on and had a hoodie on I started asking him to upgrade our phones he would always reply back with an attitude and Smart remarks until I got to a point that i start fighting with him verbally and I snatched my credit card from him and walked away from the store.This guy had a very bad attitude was extremely rude very disrespectful and I can go on and on with this I immediately left the store and took my business elsewhere if there was a zero star I would give them that and I’m also going to contact corporate.
August 2020 by Jillian Warden
Jordan was awesome! I switched from a Deoid to an IPhone and he made sure everything was transferred and ready to go when I walked out the door. Fast and efficient service. Thanks for making the transition so easy!
August 2020 by Spot TheDog
Verizon corporate says hours are until 1900. Call store directly and hours say 1900. Get there and paper sign says 1800.Oops. Sorry you wasted your time. Come back tomorrow.
July 2020 by Chris
The staff here are always very helpful. If I need any help figuring out something on my phone they are always willing to fix it and show me how to do it myself if I need to again later. That means a lot to me.
July 2020 by Carmen F.
I went here to get a new SIM card because of signal issues and the person that helped me was very rude. I didnot have a good experience at this Verizon store I just went to, he was interrupting me when I was talking saying a new sim won't fix a tower issue and he did not know when the tower would be fixed and it above his pay grade very shitty attitude. Really unprofessional acting .