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December 2023 by I Am Nemesis
Black excellence at its finest. They were friendly, honest and very helpful. The store was clean and nothing was out of place.They remembered me as soon as I came through the door. Just an all around great experience!!!
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September 2023 by Shane Kline
Purchasing new glasses and sunglasses here was a great experience! There is a wide selection of fashionable frames to choose from. Kemin went above and beyond with professional and unparalleled great customer service skills and I will definitely be recommending this Visionworks location to my friends and colleagues.THANK YOU KEMIN!!!!
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September 2023 by Kristie Nickel
Great ladies, super friendly and super helpful, explained everything up front, no hidden agenda to upsell. Can't wait to pick up my new specs! Would recommend to friends and family who need routine vision screening.
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September 2023 by Jade
The whole process was great. Everyone was very friendly and helpful. Definitely recommend this store.
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July 2023 by L Q
Gave customer warm feeling when step into this store, roomy, clean. Employees are polite, very helpful to customer and very responsible for handling the process. More frame choices and quantity than other location store. As I had a very bad experience in Rochester location of VisionWorks 2 years ago, (had to wait for 2.5 months and called store and company line so many times to eventually receive my new glasses due to store employee's negligence), I almost give up on VisionWorks by going to other competitors. But thought giving a try to this location store. Since then, we have bought 3 pairs of glasses so far from this store. Highly recommended!
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June 2023 by Sheila Grant
Had a exam on March 13 and that still can’t seem to get my contract right. My eyes are 2 different prescriptions but they gave me same prescription In both eyes. I have gone back in, i have called many times and all i get is promises that doctor would get back with me. Nice people But poor service.
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June 2023 by Kimberly Moya
Lakeisha and Miyonni were wonderful during my visit. I was surprised to experience a virtual process, but it went great. They got me in quickly, provided exceptionally care and customer service for my exam!! Highly recommend.
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June 2023 by Kim W.
Lakeisha and Miyonni were wonderful during my visit. I was surprised to experience a virtual process, but it went great. They got me in quickly, provided exceptionally care and customer service for my exam!! Highly recommend.
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May 2023 by Tiffany Poplar
All I can say is this Visionworks has the best customer service that I’ve had in a very long time. I will continue to be a customer and I will send all of my friends and family.
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May 2023 by Liv
Everyone that works here is super nice and made picking my frames fun
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May 2023 by Kimberly Adams
I went here because it’s close to my work and home by recommendation of a coworker. Staff was all friendly and knowledgeable. I received a text today stating my glasses were ready for pick up. I picked them up and I love them. I’ve never had glasses or contacts before today. I’ve been to a few other places for my husband and children but this was the most professional eye doctor I’ve been to thus far. Thank you for excellent service and the ability to see again. I was suffering from migraines and I believe corrective lenses will definitely help me. 10/10 highly recommended. I can’t wait for my contacts to come in.
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April 2023 by Verloren -
A wide variety of glasses. The staff is amazing, so helpful and kind. They are very professional. Would absolutely come here again, definitely my go-to from now on. Awesome place.
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December 2022 by candace
The staff was very friendly and professional. Equipment was very modern. Seen doctor threw video discussion.Wait was about 5 minutes, whole exam was about 40 minutes in and out. Yes, , would recommend them.
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December 2022 by Shellie Powell
Lakeisha, Dr. Roy and there was another young lady who name started with an S. They were all amazing, very polite and professional.
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May 2022 by Suzi B
I can't say enough good things about my experience here! Lakeisha was awesome - very professional and friendly, A+ customer service!! Dr. Parker took special care to make sure my prescription was where it needed to be. They have a wide selection of frames to chose from. I would highly recommend coming here!