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March 2024 by Dale Mowry
Quickly understood why 5G stopped working and only 4LTE was offered. Fixed in 5 minutes! Jackie great job!
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March 2024 by Robert Wilmoth
Jackie was great.
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February 2024 by Karen Sandstedt
Anna was very helpful! She stuck with us and helped us solve an issue we could not resolve on the phone with AT&T. A job well done.
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February 2024 by Alex Lijewski
ANNA was great
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February 2024 by George Dean
Wonderful rep Anna was able to switch my sprint plan to AT&T, great service and nice location. Had pizza right after!
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February 2024 by Athena
Thank you so much for all the help Anna!You were so knowledgeable and kind and really helped an old lady out… You deserve the world!!
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February 2024 by Shelly Fraser
Excellent customer service and knowledge of products!!
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February 2024 by Nadine Sippola
She on at Manistee store is the bomb. Very responsible,knowledgeable and helped me my bill to see if I qualified for a discountShe deserves a raiseNadine
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February 2024 by Paul Woroniak
The manager and rep were super helpful. Definitely recommend.
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January 2024 by Amber Le
Amazing service! Got a great deal on an iPad for Christmas! Fast and friendly in and out!
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October 2023 by Sarah Johnson
The rep was with someone when we walked in, but communicated regularly with reasonable expectations of when she would be with us. Great experience. An experience that has me wanting to utilize in person help over online or over the phone. Great job!
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October 2023 by Kaylyn Lavender
I have tried for 3 weeks to switch carriers but they refused to unlock my phone so I could switch. Even though they admitted that it was paid off and should be able to be unlocked. So now I need to buy a new one and lost the deposit I paid to my new carrier. Do not give this company your money. They are a bunch on crooks.
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August 2023 by Dawn Donaldson
This store has improved ?. My 1st visit was horrible 4 years ago and I was reluctant to do business with them again to do our upgrades. Today's visit was very smooth. The representative was knowledgeable and I was in & out of there quick.
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June 2023 by James McConnell
Walked into store, three women working. Asked for help with my phone, they acted like they could less! Shame on ATT, you could do a lot better!
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March 2023 by Nathan Young
The customer service was top notch! They worked for a few hours straight to fix my issue and I left with everything taken care of! Extremely hard working and knowledgeable manager and employees! ?
