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June 2020 by Katrina Krusniak
Due to Covid-19 masks are required in the salon. It is one-on-one in the salon due to social distancing and sanitation purposes. So if your ride drops you off, make sure they come back early enough to get you so you don't have to wait outside. Because space and time is limited, please understand your hairstylist takes your health and their health as a concern and are trying to give you the safest experience possible. If you have asthma or other breathing issues, please make your stylist aware and they can accommodate to your needs.
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June 2020 by Jake Marsh
On June 16th my girlfriend Sara and her daughter Savanna (7 years old) had appointments at 5pm. We live in Benzie and decided to visit family after their appointment so brought 1 vehicle to Manistee. Upon the arrival at Kathleen's sara and savanna (who had been excited all day about getting her hair done) entered hesitantly as I waited outside to see if they would be all set for their appointments. Everything seemed fine, I had even reminded sara to make a future reservation for the week prior to our cruise IF she had liked the service and outcome of her visit. My goodness was I shocked when I returned to pick them up. Not even at the hair studio. Savanna was in tears because she felt bad due to being rushed out the door and made to feel like she was WRONG FOR NOT WEARING A MASK. After speaking to sara and savanna I find out that she, at first, did not want to provide the service due to them not having a mask. The stylist was wearing a mask. She was well protected. At no risk from breathing in what savanna and sara are exhaling due to her mask be on. Youa 7 year old feel like she was a disgusting person who wasnt worthy of your time and attention when getting her hair done. You have all the ability to bring some peace to life and some normalcy. To bring a smile to the faces of women of all ages. THEN, when they were finished they were rushed out the door. When I arrived I found them walking around the block to not upset you or disappoint you any further. At this point you have become the ducks barber for women hair. If i wanted shakey treatment I would have sent them downtown. At least Brian gives you his time and attention while having a good conversation. I'm disgusted with the experience you gave our 7 year old. My family will not be bartering in business with your establishment.
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June 2020 by Teresa Feagins
Great service and a beautiful haircut!!
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October 2018 by JAMES SEGER
Friendly, Bargain price, Clean, Great Service
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August 2018 by Michelle Belanger
Got my hair done for a wedding and it was perfect. Stayed the whole day and got lots of compliments. Thank you so much!
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May 2018 by Susana Wall
Pleasant and reliable. Love and happy with Kathleen work. Someone I trust with my hair.
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October 2016 by Barbara W. Gray
Great haircut with Shelly. Heads up that no credit cards or checks are accepted.
