This Verizon authorized retailer, operated by Wireless Zone®, offers a wide range of devices and services, including the latest smartphones, tablets, Verizon home internet, and 5G coverage for both consumers and businesses. Customers praise the knowledgeable staff for providing fast, helpful service and for their ability to find great deals. Many reviews highlight positive experiences, such as assistance with upgrading damaged phones, troubleshooting data transfers, and quick service that makes the process smooth and efficient. The store is appreciated for its friendly environment, with staff members going the extra mile to help, including driving across town to ensure customers get their new phones. Customers also value the store's commitment to the community, with proceeds from sales supporting local initiatives. While most feedback is very positive, some customers express concerns about fees, such as charges for setting up new phones, which they find surprising and upsetting. Overall, the store provides award-winning customer service and a convenient shopping experience.
I was very pleased with my experience at Verizon Manistee today! Cody was able to set me up with a new plan, was extremely knowledgeable and answered all my questions!
June 2025
Kate was amazing with the whole process of changing over from another company. She found the best deals and took care of everything!!! Any questions I have had along the way, she is super excited to help with. Definitely recommend working with Kate at the Manistee Verizon store!!!!
June 2025
Shelby was awesome helping me upgrade my phone which was damaged and not functioning well. She spent hours patiently troubleshooting ways to transfer my data, photos, contacts and applications. Thank You Shelby. Excellent work and I love my new IPhone 16!
