Nicolet National Bank is known for its friendly and helpful staff, providing excellent service to customers in both personal and business banking, as well as home loans and wealth management. Many appreciate the support received during visits, expressing gratitude for the staff's assistance. However, some customers have experienced issues with service charges, particularly regarding e-banking requirements. Despite this, the bank has demonstrated a willingness to resolve concerns, as shown when a representative waived a fee and assisted with account closure. Overall, Nicolet National Bank strives to maintain strong customer relationships and offers a range of banking services.