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October 2025 by Dan Wilkins
From the office to the truck, this family business is a pleasure to deal with. Outstanding service and great pricing makes this an easy call, every time.
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October 2025 by Paul Tucker
Top notch service and an amazing customer service.
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May 2025 by Cynthia Brown
The kindest people. So professional but still treat you like family. Best in the business!!!!
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March 2025 by Megan Mclain
After Rotor Rooter quoted us $4k for a job, I called Richmond to get a separate quote. From the first call, throughout the quote process, and up until the end of our repair, Richmond’s provided exceptional service and top notch care, quality, kindness, knowledge, experience and support. We ultimately paid $540 after it all was all said and done. Both Sarah and Zack were wonderful to work with. Zack explained each step of the process of the repair and was extremely professional down to wearing shoe covers during clean up. Although they had an extremely busy schedule, they still worked us in somehow and I’m so thankful for their responsiveness and willingness to help us and save us SO MUCH. 10/10 recommend.
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September 2024 by Heather Wiard
They were amazing and very kind. Here in the same day. Would highly recommend.
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August 2024 by Jan Fager
Very nice n helpful
Prompt!
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August 2024 by W.P. Bontrager-Harwell
We had the BEST SERVICE from the Richardson family we couldn't recommend them more highly! Excellent!!
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March 2024 by Alyssa Hull
Great prices, very professional, always come out in a timely manner, and just and an overall great company! ?
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March 2024 by JANE CAMPBELL
I have done business with this company for 50 years and have never had a problem. They are prompt to come and efficient to clear the problems. Always curious and friendly and reasonably priced My go to plumbing service still!
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March 2024 by Gable Hill
Thank you Richmond Sanitary for servicing our septic tank each wedding season! We truly appreciate your great service! Highly recommend!
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February 2024 by Tinslee Korrine
Any time we call, they’re right there! Always so friendly and helpful!!
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February 2024 by Heather Riley
If you're interested in giving your business to a company that does what they say they're going to do, does it at a very reasonable price, and provides excellent service, Richmond Sanitary is the place to call. Have had them handle our septic pumping for years and never once had a complaint or lack of communication. They also rent portable toilets at a very reasonable rate. Just excellent people and service!
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February 2024 by Hannah Zablocki
Richmond Sanitary Services is a great company! They were beyond respectful and honest! They are definitely going to be our go to people! I will never use another company again!
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January 2024 by Lisamarie
Always kind when I need their advice or services. Family oriented. They go out of their was to care!
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December 2023 by Brett Suseland
Family owned business and they are extremely kind, patient, and helpful. I was having trouble with my plumbing and they gave me advice over the phone on how I could possibly resolve it myself. I thought my septic tank needed pumped, and called to schedule a pump. I described my issue and they said that it was likely something else and that my tank shouldn't need pumped. They could have easily just came and pumped my tank and taken my money, but instead gave me very detailed instructions on things I could do that would possibly solve my issue. Nowadays, it seems like service that good is hard to come by, and it was nice reminder that there is still companies out there that operate with such honesty and integrity.