Auto Parts near Marine City, MI

“Just a couple of reviews that made it on the Dealership review instead of the Body shop.

Sam Wood
2 reviews
4 weeks ago
Collision center did a fantastic job on my truck! All issues were addressed. My truck was detailed and returned to me in mint condition! Thank you Joan and Zeus!
1
Response from the owner4 weeks ago
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Buick GMC St. Clair! We are always more than happy to assist you if anything else comes up. Take care!

Gary Westrick
33 reviews·1 photo
8/20/2024
Body shop did a great job on the repair... In and out on time and excellent workmanship! I recommend this body shop!”

“My daughter was home from college and needed a headlight replaced in her jeep. I purchased new bulbs at my local AutoZone location in New Baltimore. I was not able to install them myself, I returned to that location and they were not able to replace them either. I called the Marine City location and spoke to Jeff Hughes the manager. I explained my situation and even though I had not purchased the bulbs at his store Jeff said that he would be happy to install them for me. When I got to the marine city store Jeff was busy doing inventory but stopped to install my headlights. Even though it was 23 degrees and snowing, he replaced and tested the headlights in a matter of minutes! From now on I will take a few minutes longer drive to marine city for this type of great service. Jeff even took the time to look over other potential Maintenance issues to make sure my daughter’s Jeep would be running fine for her dive back to school. Thank you for the great service Jeff!”

“This is the only place I will go to get auto parts. Very friendly, great service, and great parts. Matt is very knowledgeable and can help with any questions you have.”

“Today I broke down in Algonac. I called for road service. Bud's arrived in fewer than 15 minutes and started my car with a jump and I was on my way. The cost was very reasonable as well.”

“The staff here is extremely knowledgeable and was able to help me with exactly what I needed. The sun visors I ordered look and fit exactly like the original, I couldn’t be happier! I definitely recommend this business.”

“I went everywhere for help tk find someone to fix my car everyone couldnt or wouldnt even give me a min to look at it without even quoting me outrageously and bejng a single mom on fix income i needed car because i am battling cancer unfortunately and i needed a reliable car to get me to treatments to have a chance and I pulled into action Auto and without hesitation Bill and brian both helped and went through everything with me that needed to be done and priced it and they were out to get rich but they were out to help and that they did they made my car safe to wear I can drive it now for me n my kids n chance of surviving and beating this cancer... I will NEVER take my car anywhere else. Such compassion n caring people n i am forever grateful and the lord definitely will bless them... So if you need a good place that's not going to just want to get rich and not care about you or anything go somewhere else but if you want a caring place with compassion in honesty and great people who bust their butt to do all that they had to do and not even charge that much on labor I recommend action Auto to anybody and I will never go anywhere else ever again nobody will ever touch my car besides action Auto thank you action Auto for all that you done I will definitely be sending more people your way you guys are amazing and you deserve 10 Stars there's enough stars that I could give to show my appreciation YOU ROCK... ?????”

“The best Auto parts store left in Michigan.Doesn't matter what part you need for your vehicle if he doesn't have it he'll get it quick and if you tell him the problem he'll most likely tell you how & why but also if you need a whole other part & the best way to get in tight spots. Hell he even had a drive belt for my self propelled Toro!”

“Since my car was undrivable, they considered it high priority and fit me in right away, otherwise other places were saying they couldn't fit me in for a few months! They were seriously an answer to prayers. They are so friendly and kind, I can't say enough good things about them! And they did a great job on my car of course!”

“The only people that I trust to take care of our trucks . Administration to the guys in the shop very professional , top notch job every time . Trucks are always cleaner inside and out when we pick them up. Definitely a returning customer”

“Had my 2012 Silverado detailed and krowned. My truck was pretty dirty from being in construction and my back seat was as good as destroyed as my kids had mud and garbage everywhere, but when I got my truck back I almost didn’t recognize it as it looked brand new, and a big thanks to the young fella that sprayed the Krown on my truck helping maintain it’s beautiful condition. I highly recommend North Kent Krown and all they do.Service: Auto detailing”

“Thanks so much for your great service replacing my rear window wiper blade arm. I appreciate all that you did when the wiper blade replacement went from a simple fix to a bit more complicated. The turnaround time was only 24 hours due to having to order the part from a dealership. Spending an extra day in Dresden visiting family was a bonus!! I want you all to know your great service was truly appreciated!! ??”

“I’d been putting off the repair of my trucks push bar (after being hit by a deer) because I was worried it would be a big job and had just considered replacing it altogether. Jeff assessed the damage and felt it would be a relatively straightforward, simple fix. In the end, it cost much less than I had anticipated and I was very happy with the time it took to compete the work, courtesy shuttle service and the end result. Thanks Jeff!”

“Had an issue in the service department due to a miscommunication. called and spoke to a manager, and was immediately taken care of. I felt heard, and taken seriously. Job well done guys, that's how you earn repeat business ?”

“Mike and Matt were very helpful with finding me what I needed and being kind and helped me put on my wiper blades. I very much appreciate good customer service and nice people!!”

“Let me preface by stating that I have yet to experience anything less than stellar service from any of the staff at the Algonac O'Reillys location. I've always been greeted with a smile and have enjoyed prompt, courteous service whenever there. Even if I moved out of the area I would still make that location my home as it's worth the drive for that kind of amazing service.
That said, there's been a dynamic, palpable shift in the overall atmosphere and appearance of the store, and not in a good way. The store manager, Keith has always kept a very tidy shop and allowed for the recognition of those under his stewardship to be displayed with pride along the back wall, a testament to his leadership as there were many plaques of note. But was most noticeable was the lack of the American, and flags of recgnitionthat were once so proudly displayed on the walls insid. This is a change I find most disturbing, almost un-American.I, as well as others, view this as a destination of sorts, if only a warm comfortable place to shoot the breeze and feel welcomed, picking up a trinket or two while there. The overall appearance of the store, while still clean, is now very barren and antiseptic, bereft of all of the little touches that made it feel inviting and alive.
This, dare I say, negative change appears to have come about upon the arrival of rumored new district manager. While I've been told by staff that there's been a change in the district manager position, acquaintances tell me it's someone by the name of Tony.
Now, having been in my field of repair for nearly 40 years I can, by first hand account give witness to the effect, positive or negative that one individual can have in any endeavor. I've witnessed small shops become major players in the industry as well profitable corporations hamstrung and crippled by poor allocation of personnel. Oftentimes, the lack of understanding the human element required at the face to face level and relying solely on beancounters and the bottom line is a sure way to turn a once profitable store into the outcome education based equivalent of any of the mediocre locations the good stores out earn by quite a margin. The human element has far more value than anything that can come from a book. That human element at the Algonac location in my personal opinion has been ostracized (no personal recognition), sanitized, and is in danger of being lost completely, all by the addition of a single individual, a detrimental element that by their actions, has shownzero regard to recognize said human element, that precious commodity which makes a store truly stand apart from the others.
WW2 in the pacific was won because we brought those most proficient at their skills home to teach the next generation what worked and what didn't in order to make them even more successful as a whole. This principle is often overlooked in the corporate arena as profitability is always the goal, not realizing that if they only borrowed one lesson from history, that even greater windfalls could be realized. Corporate would do very well to bring in the top 50 most profitable store managers (not district nor regional) regardless of location and find the top 20+ commonalities as to what makes them superior in volume and earnings to the other locations and incorporate those lessons company wide. As corporate leadership, your ability to set collective egos aside and heed the advice of those golden few, could net exponential results in short order.

Five stars for the stellar store manager(s) and crew.
One star for the changes made recently as well as the soda machine in the really odd location taking up valuable space. I've never bought a pop at an auto parts store and probably never will. All I know is I lost the spot to put my old batteries and cores which I'd much rather have back.”